Restaurant General Manager

Restaurant General Manager - Gourmet Food Parlour

At Gourmet Food Parlour, we are excited to offer an exceptional opportunity for a motivated, enthusiastic, and ambitious Restaurant General Manager to join our team in our Restaurants within a busy Dublin City Centre department store. We're looking for a dynamic leader who excels in interpersonal communication, team management, and delivering outstanding customer experiences. If you're eager to grow with a vibrant brand, develop a high-performing team, and embrace challenges, we'd love to hear from you!

Responsibilities and Duties

• Leadership: Drive day-to-day operations, leading a successful team with enthusiasm and professionalism.
• Team Management: Oversee workforce decisions including hiring, training, evaluating, and scheduling. Collaborate with Operations and HR on disciplinary actions if required.
• Operational Performance: Manage financial and operational aspects by coordinating with the finance team, conducting inventory, managing budgets, cash handling, quality control.
• Target Achievement: Set, monitor, and achieve sales and performance goals.
• Performance Motivation: Analyse sales figures, track team performance, and inspire staff to meet targets.
• Safety & Compliance: Ensure safety protocols and security measures are in place, providing staff with regular training on procedures.
• Standards & Cleanliness: Maintain HACCP compliance and ensure thorough adherence to cleaning procedures by all team members.
• Coaching & Development: Regularly coach management staff to deliver results and act as a role model in professionalism.
• Food Standards & Quality: Oversee food standards and quality, ensuring consistency and excellence in all dishes served.
• Collaboration with Kitchen Team: Work closely with the Head Chef and kitchen team to ensure smooth and efficient service.
• Financial Management: Partner with the Head Chef to achieve financial targets, managing food costs, labour efficiency, and waste reduction.

Key Competencies

• Passion for team motivation and individual staff development
• Strong leadership and task-driven mindset
• Customer-focused management approach
• Effective multitasking and operational management skills
• Proficient in customer service practices and Microsoft Office
• Problem-solving abilities with clear and concise communication
• Adaptable to company standards and procedures

Benefits

• Employee assistance program
• Access to dedicated training platforms
• Store Discount
• Flexible working hours
• Career progression opportunities
• Tips
• Coffee on shift
• Staff meals

Key skills/competency

• Restaurant Management
• Team Leadership
• Customer Service
• Financial Management
• Operational Management
• HACCP Compliance
• Staff Development
• Inventory Management
• Sales Analysis
• Quality Control