Manager, IT Strategy & Operations
@ Gore Mutual Insurance

Cambridge, ON
CA$110,000
On Site
Full Time
Posted 1 day ago

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XXXXXXXX XXXXXXXXXXX XXXXXXXXX***** @goremutual.com
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Job Details

Overview

Next Horizon is here. Fueled by investments in talent and technology, Gore Mutual is transforming its business and industry. With the planned merger with Beneva in 2026, two strong, trusted brands will unite to serve Canadians with purpose-driven insurance options.

Role Overview

The Manager, IT Strategy & Operations role is positioned in the Office of the CIO, serving as a strategic and operational anchor for IT communications, governance, and BAU information governance practices. The role partners with business and technology stakeholders to drive transparency, compliance, and operational excellence.

Key Responsibilities

  • IT Communications & Engagement: Develop and manage annual IT communications calendar, including town halls, leader meetings, and CIO messaging. Coordinate content and support feedback across platforms.
  • Governance Reporting & Operational Oversight: Execute governance processes for Quarterly Performance Reports, board submissions, and IT committee deliverables. Facilitate TechOps meetings and maintain dashboard metrics.
  • Information Governance: Maintain and evolve the Data Governance Framework. Coordinate with teams to ensure data ownership accountability and enforce compliance standards.
  • CIO Dashboard & Metrics: Manage monthly dashboard inputs, create templates, and lead annual reviews for accurate reporting.

What You Need to Succeed

  • Bachelor’s or master’s degree in Business Administration, Project Management or a related field.
  • 5-10 years of experience in IT communications, governance, and information management.
  • Proven track record managing governance forums, developing communication plans, and stakeholder engagement at senior levels.
  • Strong technical skills including advanced use of Microsoft 365, data governance tools, and dashboard management.

Accessibility

Gore Mutual is committed to providing accommodations for applicants with disabilities. Contact a Talent Acquisition Consultant to address your needs at any stage of the process.

Key skills/competency

  • IT Communications
  • Governance Reporting
  • Information Governance
  • Dashboard Management
  • Data Stewardship
  • Stakeholder Engagement
  • Microsoft 365
  • Project Coordination
  • Change Management
  • Executive Communication
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How to Get Hired at Gore Mutual Insurance

🎯 Tips for Getting Hired

  • Customize your resume: Align skills with IT communications and governance.
  • Research Gore Mutual: Review company mission and merger strategy details.
  • Emphasize technical skills: Highlight Microsoft 365 and dashboard experience.
  • Prepare for behavior: Share examples of stakeholder engagement success.

📝 Interview Preparation Advice

Technical Preparation

Review Microsoft 365 administration basics.
Practice dashboard and metrics creation.
Study data governance tool functionalities.
Refine advanced Excel skills.

Behavioral Questions

Describe a challenging stakeholder engagement experience.
Explain your approach to executive communication.
How do you manage cross-team collaboration?
Share an example of handling change effectively.

Frequently Asked Questions