AI Product Owner

Role Overview

As Gordon Brothers advances its enterprise-wide digital transformation agenda, artificial intelligence (AI) has become central to the way we modernize operations, enhance decision-making, and deliver innovative client solutions. We are seeking to build applied AI capabilities within the organization—focused on practical, value-driven implementations rather than research or theoretical development.

This AI Product Owner role will enable our Digital Transformation team to accelerate delivery of AI-powered tools and automations using low-code and no-code platforms and industry leading LLMs. These environments are already embedded within our digital ecosystem and represent the fastest path to scalable AI adoption across business units.

The AI Specialist will act as a bridge between software engineering and business operations—helping teams leverage AI safely, efficiently, and responsibly. This position aligns with Gordon Brothers’ strategic goals of enhancing productivity, operational resilience, and data-driven decision-making.

The ideal candidate will combine technical fluency with a pragmatic approach to business transformation, enabling Gordon Brothers to leverage AI safely and effectively across internal and client-facing applications.

This individual will work closely with the Managing Director of Digital Transformation to define the AI roadmap, establish best practices, and enable cross-functional collaboration. The role requires a balance of technical proficiency, business acumen, and innovative problem-solving.

Key Responsibilities

• Product Roadmap: Partner with business stakeholders to identify use cases, assess feasibility, and translate needs into actionable AI applications. Align AI initiatives with business objectives, regulatory requirements, and customer needs. Identify high-value AI use cases (e.g., credit analysis, report drafting) and prioritize them for development.
• Backlog Management & Delivery: Own and manage the product backlog, ensuring clear user stories and acceptance criteria. Use AI tools to optimize backlog prioritization based on ROI, customer sentiment, and technical complexity. Drive sprint planning, refinement, and release management in Agile or hybrid environments.
• Stakeholder Engagement: Act as the voice of business and customer, translating needs into actionable requirements. Support internal capability building by creating documentation, conducting workshops, and mentoring colleagues on AI literacy. Collaborate with cross-functional teams (data scientists, engineers, compliance, risk) to ensure smooth delivery. Communicate progress, risks, and outcomes to senior leadership and stakeholders.
• Regulatory Compliance & Risk Management: Ensure AI products comply with financial regulations (e.g., AML, GDPR, KYC) and internal governance frameworks. Partner with legal and risk teams to address ethical AI practices, bias mitigation, and data privacy concerns.
• Technical Integration: Architect and implement AI-driven features and automations within off the shelf LLMs (such as ChatGPT, Perplexity, Gemini, etc.) and low-code/no-code tools (e.g., Power Apps, Salesforce, Jira, QuickBase, Netsuite, ServiceNow). For more advanced use cases, you will partner with Software Solutions (engineering) to deliver a solution. Work with engineering teams to validate model performance and maintain explainability standards.
• Performance Monitoring & Continuous Improvement: Define KPIs for AI product success (e.g., model accuracy, adoption, ROI). Gather feedback and iteratively enhance product offerings based on market trends and user insights. Stay current on AI advancements and competitive landscape to maintain product relevance.
• Governance and Compliance: Ensure responsible and ethical AI practices, including data privacy, model transparency, and bias mitigation. Collaborate with Legal/Compliance and IT Security to align implementations with corporate standards.

Gordon Brothers offers a very competitive total compensation package, including base salary and bonus plan, health insurance, dental benefits, a generous 401(k) match, time off benefits, and more.

In compliance with the Americans with Disabilities Act (ADA), please contact the Human Resources department if you have a disability and need reasonable accommodation with any part the application process. Requests will be considered on a case-by-case basis.

Gordon Brothers is an Equal Opportunity Employer.

Key skills/competency

• AI Strategy
• Product Management
• Agile Methodologies
• Stakeholder Engagement
• Regulatory Compliance
• Large Language Models (LLMs)
• Low-Code/No-Code Platforms
• Data Privacy
• Risk Management
• Digital Transformation