Vendor Operations Manager
Google · Boulder, CO
- On site
- Full-time
- $187,000 / year
- Boulder, CO
Job highlights
- Manage vendor relationships and operations for Google's products.
- Transition manual processes to AI-driven automated workflows.
- Oversee financial lifecycles and optimize costs through efficiency.
- Partner cross-functionally to ensure global scalability.
- Requires 7 years of operations or vendor management experience.
About the role
Vendor Operations Manager - Google
In gTech Users and Products (gUP), our mission is to advocate for Google's users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration and more).
The US base salary range for this full-time position is $129,000-$187,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
- Be a primary bridge between internal teams and global partners, evolving traditional vendor relationships into alliances focused on long-term health and AI technical proficiency.
- Lead the transition from legacy manual processes to tech-forward operations, driving the end-to-end rollout of Generative AI, LLM-powered tools, and automated workflows across the supply chain.
- Lead structured business reviews (weekly business review (WBRs)/monthly business review (MBRs) quaterly business review (QBRs) and leverage AI-enhanced analytics to monitor service level agreement (SLAs), quality scores (service quality evaluation (SQE)), and on-time delivery (vOTD).
- Partner cross-functionally with Content Strategy and Program Management to modernize intake and scoping, ensuring the content ecosystem is built for high-volume global scalability.
- Oversee the full financial life cycle including budget forecasting, statement of work (SOW) management, and invoice reconciliation to ensure cost optimization through automation and efficiency gains.
Minimum qualifications
- Bachelor's degree or equivalent practical experience.
- 7 years of experience in operations, business management, or vendor management.
Preferred qualifications
- Experience in vendor management, content strategy, production, or multimedia operations.
- Experience in managing operations, with the ability to lead planning and make high-stakes decisions in a changing, evolving environment.
- Excellent communication and stakeholder management skills, with an ability to influence cross-functional partners and drive a culture of continuous improvement.
- Excellent thinking and structured problem-solving abilities, utilizing project management tools to streamline workflows and resolve operational bottlenecks effectively.
- Excellent investigative skills with proficiency in business intelligence platform or similar data analysis tools to monitor quality assurance and translate datasets into actionable insights.
Key skills/competency
- Vendor Management
- Operations Management
- Content Strategy
- Generative AI
- LLM
- Business Reviews
- Stakeholder Management
- Problem-Solving
- Data Analysis
- Budget Forecasting
Skills & topics
- Vendor Operations Manager
- Operations Management
- Vendor Management
- Content Strategy
- Generative AI
- LLM
- Business Process Improvement
- Stakeholder Management
- Data Analysis
- Budget Management
- Program Management
- AI
- Automation
- Tech
How to get hired
- Tailor your resume: Highlight your 7+ years in operations, business management, or vendor management, emphasizing AI, LLM, and automation experience.
- Showcase communication skills: Detail your experience in stakeholder management, influencing cross-functional partners, and driving continuous improvement.
- Demonstrate problem-solving: Provide examples of using project management tools to resolve operational bottlenecks and your investigative skills with data analysis.
- Prepare for interviews: Be ready to discuss leading high-stakes decisions in evolving environments and your approach to financial management and vendor alliances.
- Research Google's culture: Understand gUP's mission to advocate for users and create trusted experiences.
Technical preparation
Familiarize yourself with Generative AI and LLM concepts.,Practice using business intelligence and data analysis tools.,Review project management methodologies for workflow optimization.,Understand financial lifecycle management for vendors.
Behavioral questions
Describe a time you led a significant operational change.,How do you manage difficult stakeholder relationships?,Give an example of a high-stakes decision you made.,How do you ensure continuous improvement in operations?
Frequently asked questions
- What is the application deadline for the Vendor Operations Manager role at Google?
- The application window for the Vendor Operations Manager position at Google will remain open until at least May 21, 2026. However, the posting may close sooner based on business needs.
- What are the preferred working locations for the Vendor Operations Manager at Google?
- Candidates applying for this role will have the opportunity to indicate their preferred working location from Boulder, CO, USA, or Atlanta, GA, USA.
- What is the salary range for the Vendor Operations Manager role at Google?
- The US base salary range for this full-time position is $129,000-$187,000, in addition to bonus, equity, and benefits. The specific salary will depend on location and other factors.
- What qualifications are required for the Vendor Operations Manager position at Google?
- Required qualifications include a Bachelor's degree or equivalent practical experience, and 7 years of experience in operations, business management, or vendor management.
- What kind of experience is preferred for this Google Vendor Operations Manager role?
- Preferred qualifications include experience in vendor management, content strategy, production, or multimedia operations, alongside strong operational leadership, communication, problem-solving, and data analysis skills.
- What will be the primary responsibilities of the Vendor Operations Manager at Google?
- The Vendor Operations Manager will act as a liaison between internal teams and global partners, lead the transition to AI-powered operations, manage business reviews, oversee financial lifecycles, and partner cross-functionally to ensure scalability.
- Does Google consider diversity and inclusion for the Vendor Operations Manager role?
- Yes, Google is proud to be an equal opportunity workplace and an affirmative action employer, committed to diversity and inclusion regardless of various personal attributes. They also consider qualified applicants regardless of criminal histories.
- How does Google use AI and automation in this Vendor Operations Manager role?
- This role involves leading the transition to tech-forward operations, driving the rollout of Generative AI and LLM-powered tools, and leveraging AI-enhanced analytics to monitor performance and optimize efficiency.