Technical Program Manager, Google Cloud Platform Reliability

About the Role

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.

Google Cloud Platform Reliability (GCPR) is improving Google Cloud-wide reliability and supportability customer outcomes through partnerships, shared accountability, and innovation. To achieve this, GCPR provides platform-wide reliability standards and tools to ensure consistent adoption of reliability best practices.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Lead cross-functional teams across large-scale programs focused on Google Cloud Platform (GCP) reliability.
• Direct a portfolio of strategic, complex, multidisciplinary programs that significantly accelerate business impact.
• Expand program management best practices for the team and organization and adjust portfolio strategy to address complex changing circumstances across the organization.
• Work closely with the engineering and product leadership team to transform the operations and effectiveness of the broader organization.
• Drive program strategy and lead program teams to deliver business, operational, and technical improvements; orchestrate across a set of cross-functional stakeholders.

Minimum Qualifications

• Bachelor's degree in a technical field or equivalent practical experience.
• 10 years of experience in a technical program management role.
• Experience with site reliability engineering, developer operations, and developer experience metrics.

Preferred Qualifications

• 10 years of experience managing complex cross-functional or cross-team projects.
• 10 years of experience managing execution of programs that span multiple engineering teams.
• Understanding of the product life cycle in a fluid environment.
• Ability to influence and collaborate effectively across organizational boundaries.

Equal Opportunity Statement

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Key skills/competency

• Technical Program Management
• Site Reliability Engineering (SRE)
• Developer Operations (DevOps)
• Google Cloud Platform (GCP)
• Cross-functional leadership
• Project management
• Risk management
• Schedule management
• Stakeholder management
• Product lifecycle management