Technical Program Manager, Edge Network Operations

About the Job

At Google, a problem isn’t truly solved until it’s solved for all. Googlers build products that create opportunities for everyone, globally. As a Technical Program Manager, Edge Network Operations at Google, you will leverage your technical expertise to lead complex, multi-disciplinary projects from inception to completion. This role involves close collaboration with stakeholders to define requirements, identify potential risks, manage project timelines, and ensure clear communication with cross-functional teams across the company. You should be adept at explaining technical analyses and recommendations to executives as well as engaging in detailed technical trade-offs with engineers during product development. Google Cloud empowers organizations to digitally transform their businesses and industries, delivering enterprise-grade solutions built on Google’s cutting-edge technology and sustainable development tools. Customers in over 200 countries rely on Google Cloud as their trusted partner for growth and critical business problem-solving.

Minimum Qualifications

• Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
• 5 years of experience managing technical projects in a changing industry.

Preferred Qualifications

• Experience working in a network operations or design, Network SRE, or similar environment, specifically with Google Cloud Platform (GCP) networking products and infrastructure.
• A deep understanding of networking concepts, protocols, and technologies, including BGP, TCP/IP, MPLS, optical networking, and CDN.
• Proven ability to develop technical analyses, tools, and processes that enhance engineering execution, excellence, and velocity.
• Demonstrated ability to thrive in ambiguous situations, break down complex problems into actionable plans, and exhibit independent problem-solving leadership.
• Excellent communication, negotiation, and stakeholder management skills, with prior experience collaborating effectively with executive leadership.

Responsibilities

• Lead and drive ambiguous and technical programs within the Edge Network Operations (ENO) team, focusing on initiatives such as next-generation network automation, tooling development, major platform migrations, and operational transformation.
• Take charge of scoping, shaping, and managing programs, co-developing program strategies, goals, priorities, and success metrics in partnership with the wider team and relevant stakeholders.
• Develop and meticulously maintain project plans, establishing robust mechanisms for continuous monitoring and review of program performance.
• Conduct thorough technical due diligence to accurately evaluate engineering scope, establish critical milestones, define realistic timeframes, and determine necessary engineering resourcing.
• Cultivate effective cross-functional program teams by guiding alignment on shared goals and strategic direction, thereby ensuring highly efficient ways of working.

Key Skills/Competency

• Technical Program Management
• Network Operations
• Edge Networking
• Google Cloud Platform (GCP)
• Network Automation
• SRE Principles
• Stakeholder Management
• BGP/TCP/IP/MPLS
• CDN Technologies
• Project Planning