Technical Operations Engineer
Job Overview
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Job Description
Technical Operations Engineer
As a Technical Operations Engineer within Google's IT Support Technician team, your mission is to enable the people and technology that keep Google running. This role provides front-line user support for all internal tools and technologies. Beyond daily support, the team contributes to longer-term technical projects, process improvement, and documentation efforts that are crucial to Google's operations.
Google's XR team is at the forefront of the next major leap: the convergence of AI and XR. This involves reimagining interactions with the world, building a future where lightweight XR devices pair with helpful AI to augment human intelligence, offering personalized, conversational, and contextually aware experiences.
Please note: This role is not eligible for U.S. immigration sponsorship.
Minimum Qualifications
- Bachelor’s degree in Computer Science, or equivalent practical experience.
- 3 years of experience in system administration.
- Experience with one or more scripting languages (e.g., Python or Go).
- Experience in managing operating system environments (e.g., Linux).
Preferred Qualifications
- Experience in pipeline management, Docker, GKE networking, data center operations, and storage servers.
Responsibilities
- Manage a heterogeneous fleet of servers (RHEL/CentOS/Ubuntu and operating system server 2016/2019/2022/2025).
- Perform advanced troubleshooting on kernel panics, memory leaks, and I/O bottlenecks.
- Architect and support Google Cloud Platform resources (Compute Engine, Google Kubernetes Engine (GKE), Cloud Storage).
- Lead the transition from manual configuration to infrastructure as code.
- Integrate Ansible workflows with CI/CD pipelines (e.g., Jenkins or Cloud Build) to automate the testing and deployment of infrastructure changes.
- Manage and troubleshoot synchronization between multiple identity providers, including bridging Active Directory, Lightweight Directory Access Protocol/Red Hat Identity Management, and Google Cloud Identity.
Key skills/competency
- System Administration
- Linux
- Scripting (Python/Go)
- Troubleshooting
- Google Cloud Platform (GCP)
- Infrastructure as Code (IaC)
- CI/CD
- Ansible
- Identity Management
- Docker/GKE
How to Get Hired at Google
- Research Google's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor to align your application with Google's ethos.
- Tailor your resume: Customize your resume to highlight extensive experience in system administration, scripting (Python, Go), Linux environments, and Google Cloud Platform expertise for the Technical Operations Engineer role.
- Master technical skills: Deepen your knowledge in advanced troubleshooting for kernel issues, memory leaks, I/O bottlenecks, and prepare for architectural questions related to GCP, Docker, and GKE.
- Prepare for behavioral questions: Practice articulating how you've handled complex technical challenges, contributed to process improvements, and collaborated cross-functionally within a fast-paced environment.
- Network effectively: Connect with current Google employees, especially those in technical operations or SRE roles, on platforms like LinkedIn to gain insights and potential referrals.
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