1 month ago
Technical Account Manager, Google Public Sector
On Site
Full Time
$130,000
Austin, TX
Job Overview
Job TitleTechnical Account Manager, Google Public Sector
Job TypeFull Time
Offered Salary$130,000
LocationAustin, TX
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Job Description
Technical Account Manager, Google Public Sector
As a Technical Account Manager, you’ll drive product adoption, provide proactive problem avoidance, and recommend leading practices that help our most strategic customers accelerate digital transformations, secure cloud infrastructure, and scale cloud capabilities that serve the American people.Google Public Sector brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions.Responsibilities:- Lead technical activities across multiple work streams with key stakeholders or delivery partners that focus on cloud architectural advisory, operational excellence, and compliance.
- Collaborate with product and engineering teams as a customer advocate focused on new products, features, and bug fixes that benefit government and education customers.
- Partner with support, product engineering, and site reliability engineering to plan for customer events and launches, and work with customers and support to guide issues/escalations to resolution.
- Manage stakeholder relationships as trusted technical advisor, lead quarterly reviews, host executive sessions, and develop tactical plans that foster successful technical outcomes.
- Technical Account Management
- Cloud Implementation
- Digital Transformation
- Customer Advocacy
- Stakeholder Management
- Technical Advisory
- Product Adoption
- Cloud Architecture
- Problem Solving
- Client Management
How to Get Hired at Google
- Tailor your resume: Highlight experience in customer-facing roles, cloud implementations, and program management, emphasizing results relevant to Google Public Sector's mission.
- Showcase technical expertise: Detail your experience with cloud technologies, modern software development practices, and your ability to communicate complex concepts to diverse stakeholders.
- Demonstrate security clearance: Clearly state your US citizenship and ability to obtain a TS/SCI security clearance, as this is a critical requirement.
- Prepare for technical and behavioral interviews: Be ready to discuss your problem-solving approach, client management skills, and how you've driven successful technical outcomes.
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