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Technical Account Manager, Google Cloud Consulting

Google

New York, NYOn Site

Original Job Summary

About the Role

The Technical Account Manager, Google Cloud Consulting will help customers adopt Google Cloud products by guiding them through strategic and technical transformation journeys. You will engage with enterprise leadership and cross-functional teams to drive customer success.

Responsibilities

You will accelerate customer cloud adoption by:

  • Leading technical implementations and migration strategies.
  • Providing technical guidance and managing timelines and milestones.
  • Advocating customer needs and driving new feature development.
  • Developing strategic roadmaps and facilitating quarterly business reviews.
  • Coordinating with support, engineers, and site reliability teams to resolve escalations.

Minimum Qualifications

  • Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
  • 8 years in a customer-facing role with technical implementations.
  • Experience in cloud operations and technical support.

Preferred Qualifications

  • Master’s degree in a related field.
  • Experience translating business requirements into technical solutions.
  • Expertise in public cloud migrations and collaborating with multiple stakeholders.

Compensation & Benefits

The US base salary range is $137,000-$200,000 plus bonus, equity, and benefits. Salary is determined by role, level, and location.

Equal Opportunity Employer

Google is committed to equal employment opportunities regardless of background. Accommodations are available upon request.

Key skills/competency

  • Cloud
  • Technical
  • Customer
  • Implementation
  • Migration
  • Strategy
  • Communication
  • Leadership
  • Escalation
  • Consulting

How to Get Hired at Google

🎯 Tips for Getting Hired

  • Research Google culture: Review mission, values, and recent news.
  • Tailor your resume: Highlight cloud and tech consulting experience.
  • Prepare technical examples: Showcase customer implementations.
  • Practice interview scenarios: Emphasize problem-solving skills.

📝 Interview Preparation Advice

Technical Preparation

Review cloud operations fundamentals.
Brush up on migration best practices.
Study technical support case studies.
Practice technical problem resolution.

Behavioral Questions

Describe a challenging customer escalation.
Explain a successful cross-functional project.
Discuss time management under pressure.
Share a conflict resolution experience.