Strategy and Operations Senior Associate

About the Role

The Strategy and Operations Senior Associate at Google plays a critical role within the GCS Sales and Strategy teams. This position involves providing business-critical insights through analytics, ensuring cross-functional alignment on goals and execution, driving partnerships and new initiatives, and fostering sustainable business growth and product adoption. You will be instrumental in aligning high-level company priorities with effective day-to-day operations and evolving early-stage ideas into future-growth initiatives.

Minimum Qualifications

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in a management consulting, sales operations, business strategy or corporate advisory role.
• 2 years of experience working with executive stakeholders.
• 2 years of experience developing business strategies or managing cross-functional initiatives.

Preferred Qualifications

• 2 years of experience generating insights from analysis on large data sets to drive business decisions.
• Experience collaborating with multiple stakeholders across organizational boundaries.
• Experience in advertising, consultative sales, business development, or a digital media environment for a complex organization.
• Structured problem solving skills, combined with strong business acumen.
• Excellent communication and presentation skills with the ability to take complex, ambiguous topics and turn them into compelling narratives for different audiences.

About the Job

Google Customer Solutions (GCS) sales teams serve as trusted advisors for small- and medium-sized businesses (SMBs), focusing relentlessly on customer success by offering the best of Google. As a Strategy and Operations Senior Associate, you will work directly with company owners, making a tangible difference in their businesses by helping them grow. Your work will help shape the future of innovation for customers, partners, and sellers, all while being part of a dynamic and engaging team environment.

Responsibilities

• Draw interpretable insights from sophisticated business analyses and advanced modeling.
• Design processes, tools, and operating cadences to achieve organizational outcomes.
• Develop comprehensive sales, product or business strategies that solve complex business challenges and address the needs of customers and stakeholders across various functions to drive incremental growth.
• Communicate data-driven recommendations to leadership and to the broader organization by preparing polished presentations and identifying key takeaways.
• Define actionable plans and roadmaps and align cross-functional stakeholders to drive successful implementation of change initiatives.

Key skills/competency

• Business Strategy
• Operations Management
• Data Analysis
• Stakeholder Management
• Cross-functional Collaboration
• Sales Operations
• Business Acumen
• Problem Solving
• Strategic Planning
• Project Management