Strategy and Operations Lead

Google · Mountain View, CA

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On site
Full-time
$153,000 / year
Mountain View, CA

Job highlights

Drive business growth and product adoption.
Provide critical business insights using analytics.
Align company priorities with daily operations.
Develop strategies for customer success.
Lead cross-functional initiatives and implementation.

About the role

About The Job

The GCS Sales and Strategy teams provide business critical insights using analytics, ensure cross-functional alignment of goals and execution, help teams drive strategic partnerships and new initiatives forward, and drive sustainable business growth and product adoption. We stay focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early stage ideas into future-growth initiatives. Team members are experienced in business strategy and operations, analytical and strategic, yet highly pragmatic and results-oriented. Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it. The US base salary range for this full-time position is $153,000-$222,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

Draw interpretable insights from sophisticated business analyses and advanced modeling.
Help organize and facilitate core business planning, operating cadences, and leadership engagement to achieve organizational outcomes.
Define comprehensive sales, product or business strategies that solve business issues and address the needs of customers and stakeholders across various functions to drive incremental growth.
Perform comprehensive research and analysis on market trends, customer behaviors and competitive positions to identify opportunities to scale operations and drive maximum value for the business.
Deliver polished presentations with data-driven insights and a strategic narrative to influence executives to adopt recommended strategies.
Define actionable plans and roadmaps, align cross-functional stakeholders and lead successful implementation of large and complex change initiatives.

Key skills/competency

Business Strategy
Operations Management
Data Analysis
Stakeholder Management
Strategic Planning
Cross-functional Leadership
Business Development
Sales Operations
Market Research
Executive Presentation

Skills & topics

Strategy
Operations
Lead
Business Strategy
Sales Operations
Management Consulting
Analytics
Cross-functional Leadership
Strategic Planning
Google

How to get hired

Tailor your resume: Highlight management consulting, sales operations, or business strategy experience with executive stakeholder interaction.
Showcase analytical skills: Emphasize experience generating insights from large datasets to drive decisions and your communication abilities.
Demonstrate strategic thinking: Provide examples of developing business strategies or managing cross-functional initiatives.
Prepare for interviews: Practice discussing complex, ambiguous topics and presenting data-driven insights compellingly to executives.
Research Google's culture: Understand their focus on customer success and innovation for SMBs.

Technical preparation

Practice advanced business modeling.,Prepare to analyze large datasets.,Develop complex strategy frameworks.,Refine presentation of data insights.

Behavioral questions

Describe leading cross-functional initiatives.,How do you influence executive decisions?,Share an example of driving growth.,Discuss handling ambiguous problems.

Frequently asked questions

What are the minimum qualifications for the Strategy and Operations Lead role at Google?: The minimum qualifications for this Strategy and Operations Lead position at Google include a Bachelor's degree or equivalent practical experience, 6 years of experience in a management consulting, sales operations, business strategy, or corporate advisory role, 3 years of experience working with executive stakeholders, and 2 years of experience developing business strategies or managing cross-functional initiatives.
What preferred qualifications does Google look for in a Strategy and Operations Lead candidate?: Google prefers candidates for the Strategy and Operations Lead role who have an MBA or Master's degree, 2 years of experience generating insights from analysis on large data sets, experience collaborating with multiple stakeholders across organizational boundaries, and experience in advertising, consultative sales, business development, or a digital media environment for a complex organization. Excellent communication and structured problem-solving skills are also highly valued.
Can you explain the role of the GCS Sales and Strategy teams at Google?: The GCS Sales and Strategy teams at Google provide crucial business insights through analytics, ensure alignment across departments for goals and execution, support strategic partnerships and new initiatives, and drive sustainable business growth and product adoption. They focus on aligning high-level company priorities with daily operations and developing early-stage ideas into future growth initiatives.
What kind of impact can I make as a Strategy and Operations Lead at Google Customer Solutions?: As a Strategy and Operations Lead within Google Customer Solutions (GCS), you will work directly with small and medium-sized business owners, acting as a trusted advisor. Your impact will involve helping these businesses grow by leveraging Google's resources, thereby shaping the future of innovation for customers, partners, and sellers.
What is the salary range for the Strategy and Operations Lead position at Google in the US?: The US base salary range for the full-time Strategy and Operations Lead position at Google is $153,000 to $222,000 annually. This range does not include bonuses, equity, or benefits. Actual pay depends on factors like work location, skills, experience, and education.
How does Google ensure equal opportunity for applicants with arrest or conviction records in San Francisco?: For applicants in San Francisco, Google considers qualified individuals with arrest or conviction records for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.
What are the key responsibilities of a Strategy and Operations Lead at Google?: Key responsibilities for a Strategy and Operations Lead at Google include drawing insights from business analyses and modeling, organizing business planning and leadership engagement, defining sales and business strategies for growth, researching market trends, presenting data-driven strategies to executives, and leading the implementation of change initiatives.
Does Google offer remote work options for the Strategy and Operations Lead role?: While the job posting notes preferred working locations as Mountain View, CA, USA; New York, NY, USA; and San Francisco, CA, USA, it also states that applicants will have an opportunity to share their preferred working location from these options. It's best to discuss remote or hybrid possibilities with your recruiter during the hiring process.