Staff UX Writer and Content Designer

Staff UX Writer and Content Designer, Google Labs

At Google, a Staff UX Writer and Content Designer advocates for Google design, shaping product experiences by creating useful, meaningful text that helps users complete tasks. You will help set the goal for content and drive cohesive product narratives across multiple platforms and touch points. As a stellar writer, your portfolio of work should demonstrate content that simplifies and beautifies the overall user experience.

You will collaborate with people in a variety of UX design-related jobs including researchers, product managers, engineers, marketing, and customer operations. Collaborating with each, you will establish cohesive language and a unified voice across products and platforms. You will regularly use empathy, logic, and data to inform content choices and recommendations that include the right words and sometimes complementary data and images.

In this role, you will be a part of the Google Labs organization that exists to discover and deliver new products that advance Google’s mission. You will build innovative products and get them into the hands of users as quickly as possible, focusing on shipping AI-first products as Google has been investing in AI at all levels of the stack.

Additionally, you will work with the Labs team that runs labs.google, a place where you can try and co-create with Google's latest AI. You will co-create with internal and external teams to showcase their bold and responsible ideas, so we can all shape the future of technology, together.

The US base salary range for this full-time position is $165,000-$245,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

Minimum Qualifications

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in UX writing, content design, technical writing, editorial, marketing, or a related field, including experience leading content strategy projects.
• Include a portfolio, website, or any other relevant link to your work in your resume (providing a viewable link or access instructions).
• Experience with Large Language Models (LLMs) and their capabilities/limitations.
• Experience on AI/ML products with conversational AI, and prompt engineering.

Preferred Qualifications

• 8 years of writing, editorial, marketing, or UX writing experience in an agency setting.
• 7 years of experience in product strategy, UX content strategy, UX writing, or technical writing, with a portfolio showcasing working on digital products - entertainment or gaming experience.
• 7 years of experience interacting with executive leadership.
• 5 years of experience working in a cross-functional technology organization.
• Experience with user research methodologies specifically for content validation.
• Ability to translate technical concepts into clear, user-friendly language.

Responsibilities

• Drive the development of innovative UX writing and content design solutions to user, product, and business problems.
• Build alignment by collaborating with product managers, team members, and other cross-functional stakeholders (e.g., marketing, legal, engineering) to develop a product narrative, mission, or principles.
• Lead the establishment and improvement of holistic UX writing and content design processes, systems, frameworks, or patterns across multiple teams or products.
• Craft and iterate on AI prompts for generative media products (especially in the gaming and entertainment space).
• Design, write, and optimize prompts for large language models to achieve desired AI responses and user outcomes.

Key skills/competency

• UX Writing
• Content Design
• Content Strategy
• Large Language Models (LLMs)
• Conversational AI
• Prompt Engineering
• User Research
• Product Narrative
• Cross-functional Collaboration
• Information Architecture