Senior Account Manager, Retail, Large Customer Sales
Job Overview
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Job Description
About the Job
Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals. Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.
Responsibilities
- Engage and influence key customer stakeholders by leading meetings to uncover marketing goals and Key Performance Indicators (KPIs), translating them into actionable campaign strategies.
- Drive exceptional campaign results, quantify business impact, and demonstrate value to customers, maintaining account hygiene.
- Build and pitch data-driven solutions to maximize customer value through Google’s advertising solutions, manage objections, and ultimately achieve business growth goals.
- Analyze campaign data, ensuring performance is accurately tracked, and delivering measurable results aligned with customer objectives.
- Monitor performance data to extract key insights, identifying and cultivating qualified opportunities to drive future customer growth and build a pipeline.
Minimum Qualifications
- Bachelor's degree or equivalent practical experience.
- 5 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing role.
- Experience working with advertisers, agencies, or clients.
Preferred Qualifications
- 3 years of experience managing digital marketing and advertising campaigns and relationships with customers or agencies.
- 2 years of project management experience, working in a matrixed organization.
- Experience in the Retail Industry.
- Experience with Google’s advertising products and solutions, including specialized knowledge of Shopping and YouTube.
Key Skills/Competency
- Digital Advertising
- Consultative Sales
- Client Relationship Management
- Campaign Strategy
- Data Analysis
- Business Development
- Retail Industry Knowledge
- Google Ads
- YouTube Advertising
- Project Management
How to Get Hired at Google
- Research Google's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor to align your application.
- Tailor your resume for the Senior Account Manager, Retail role: Highlight your digital advertising, consultative sales, and retail industry experience, emphasizing measurable results and client growth.
- Showcase Google advertising product expertise: Demonstrate specialized knowledge of Google Shopping and YouTube, along with broader Search and Measurement solutions.
- Prepare for behavioral and case interviews: Practice articulating your experience in managing client relationships, driving campaign success, and strategic problem-solving.
- Network within the industry: Connect with current or former Google employees, especially those in Large Customer Sales or retail advertising, for insights and potential referrals.
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