Practice Customer Engineer Migrations

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a Practice Customer Engineer (CE) with a specialty in Infrastructure Migrations, you will partner with technical Sales teams and other CEs to differentiate Google Cloud to our customers. You will serve as a technical expert responsible for accelerating technical wins for the migration of complex, enterprise workloads, in partnership with Platform CEs, Google Cloud Consulting, and partners. You will leverage your deep expertise in our most strategic product areas to direct migrating pilot workloads as proofs-of-concept and demos to sell complex migrations of large enterprise workloads to customers. You will solve migration-centered customer challenges and provide a critical feedback loop to influence customers, partners and product development.

You will have excellent organizational, communication, and presentation skills, engaging with customers to understand their business and technical requirements, and present practical and useful solutions to facilitate and derisk the migration to Google Cloud.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Drive the technical win for complex workloads within migrations to ensure rapid and successful adoption, primarily supporting the business cycle from technical evaluation through customer ramp.
• Combine sales strategies and direct development and prototyping to provide functional, customer-tailored solutions that secure buy-in from customer domain experts.
• Provide deep technical consultation to customers, acting as a technical advisor and building lasting customer relationships.
• Leverage learnings from customer engagements to contribute to reusable solutions and assets with the Go-To-Market team.
• Work within Product and Engineering management systems to document, prioritize and drive resolution of customer feature requests and issues.

Key skills/competency

• Cloud Native Architecture
• Pre-Sales Engineering
• Enterprise Architecture
• Migration Strategies
• Technical Stakeholder Engagement
• Google Cloud Platform
• Customer Relationship Management
• Solution Design
• Technical Consultation
• Infrastructure Migration