Practice Customer Engineer, Migrations, Google Cloud
Google · Bengaluru, Karnataka, India
- On site
- Full-time
- $150,000 / year
- Bengaluru, Karnataka, India
Job highlights
- Drive technical wins for complex cloud migrations.
- Partner with sales and other engineers.
- Architect and prototype customer-tailored solutions.
- Provide deep technical consultation to clients.
- Influence product development with customer feedback.
About the role
About the job
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
As a Practice Customer Engineer (CE) with a specialty in Infrastructure Migrations, you will partner with technical Sales teams and other CEs to differentiate Google Cloud to our customers. You will serve as a technical expert responsible for accelerating technical wins for the migration of complex, enterprise workloads, in partnership with Platform CEs, Google Cloud Consulting, and partners. You will leverage your deep expertise in our most strategic product areas to direct migrating pilot workloads as proofs-of-concept and demos to sell complex migrations of large enterprise workloads to customers. You will solve migration-centered customer challenges and provide a critical feedback loop to influence customers, partners and product development.
You will have excellent organizational, communication, and presentation skills, engaging with customers to understand their business and technical requirements, and present practical and useful solutions to facilitate and derisk the migration to Google Cloud.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Drive the technical win for complex workloads within migrations to ensure rapid and successful adoption, primarily supporting the business cycle from technical evaluation through customer ramp.
- Combine sales strategies and direct development and prototyping to provide functional, customer-tailored solutions that secure buy-in from customer domain experts.
- Provide deep technical consultation to customers, acting as a technical advisor and building lasting customer relationships.
- Leverage learnings from customer engagements to contribute to reusable solutions and assets with the Go-To-Market team.
- Work within Product and Engineering management systems to document, prioritize and drive resolution of customer feature requests and issues.
Key skills/competency
- Cloud Native Architecture
- Pre-Sales Engineering
- Enterprise Architecture
- Migration Strategies
- Technical Stakeholder Engagement
- Google Cloud Platform
- Customer Relationship Management
- Solution Design
- Technical Consultation
- Infrastructure Migration
Skills & topics
- Customer Engineer
- Cloud Migration
- Google Cloud
- Pre-Sales
- Technical Sales
- Enterprise Architecture
- Cloud Native
- Infrastructure
- Solution Architect
- Digital Transformation
How to get hired
- Tailor your resume: Highlight cloud migration experience, pre-sales roles, and customer-facing successes. Quantify achievements using metrics.
- Showcase technical expertise: Emphasize experience with cloud-native architectures, enterprise migrations, and specific technologies like Puppet, Chef, or networking concepts.
- Demonstrate customer-facing skills: Provide examples of engaging with technical stakeholders and executive leaders, and presenting complex solutions.
- Research Google Cloud: Understand their products, services, and recent customer success stories related to migrations.
- Prepare for technical and behavioral questions: Be ready to discuss migration strategies, challenges, and how you build lasting customer relationships.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the minimum qualifications for the Practice Customer Engineer Migrations role at Google Cloud?
- The minimum qualifications for this role include a Bachelor's degree or equivalent practical experience, 10 years of experience in cloud-native architecture within a customer-facing pre-sales capacity, experience engaging with and presenting to technical stakeholders and executives, and expertise in enterprise architectures and migration strategies (e.g., Cloud to Cloud, on-premises to cloud).
- What preferred qualifications would make a candidate stand out for the Practice Customer Engineer Migrations position at Google?
- Preferred qualifications include experience with data center consolidation/relocation/migration, architecting/developing for scalable distributed systems, configuration management (Puppet, Chef), networking concepts, migrating Linux workloads, and enterprise approaches to business continuity, disaster recovery, and backup/restore.
- How does this role contribute to Google Cloud's mission?
- As a Practice Customer Engineer, you will help customers digitally transform by accelerating the adoption of Google Cloud through complex workload migrations. You'll act as a technical expert, shaping the future of how businesses use technology and providing critical feedback to influence product development.
- What is the expected work arrangement for this Practice Customer Engineer role?
- This role involves working in a customer-facing capacity and offers flexibility in location, with options in Gurugram, Bengaluru, Mumbai, or Pune, India. The specific arrangement (on-site, hybrid, remote) within these locations would be discussed during the hiring process.
- What kind of technical challenges will I address as a Practice Customer Engineer Migrations at Google?
- You will address migration-centered customer challenges, focusing on complex enterprise workloads. This involves architecting and prototyping solutions, facilitating and derisking migrations to Google Cloud, and ensuring rapid and successful adoption of the platform.
- How does Google Cloud support diversity and inclusion in its hiring process for roles like Practice Customer Engineer?
- Google is committed to equal employment opportunity and is an affirmative action employer. They consider all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. They also consider qualified applicants regardless of criminal histories, consistent with legal requirements.