1 month ago
Policy Specialist, Trust and Safety
On Site
Full Time
$120,000
Hyderabad, Telangana, India
Job Overview
Job TitlePolicy Specialist, Trust and Safety
Job TypeFull Time
Offered Salary$120,000
LocationHyderabad, Telangana, India
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Job Description
About The Job
Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.Responsibilities
- Develop, implement, and enforce scalable Google ads and shopping policies across multiple geographies.
- Innovate tools, systems and processes for implementing policies to maximize efficiency and optimize resources.
- Collaborate with policy, product and engineering teams to influence product and format policy decisions, in order to improve the user experience for policy-related issues at scale.
- Manage and resolve escalations from internal and external stakeholders.
- Identify escalation trends and provide feedback to strengthen formats, systems, policies, and processes.
- Identify gaps or conflicts in the existing policy framework, develop scalable solutions, and work to obtain consensus across the organization.
- Grow awareness and appreciation of advertising policy issues across the company, particularly among regional stakeholders.
- Work with sensitive content or be exposed to graphic, controversial, or upsetting topics or content.
Minimum qualifications
- Bachelor's degree or equivalent practical experience.
- 4 years of experience in data analytics, Trust and Safety, policy, cybersecurity, or a related field.
Preferred qualifications
- Master's degree.
- Experience in Trust and Safety, policy implementation, and escalation management.
- Experience working with cross-functional stakeholders such as engineering and product management.
- Experience using data and technology to solve business problems.
- Ability to exercise sound judgment in a crisis.
- Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing and fast environment.
Key skills/competency
- Policy Development
- Trust and Safety
- Data Analytics
- Escalation Management
- Cross-functional Collaboration
- Problem-Solving
- Critical Thinking
- Product Management
- Cybersecurity
- Policy Implementation
How to Get Hired at Google
- Tailor your resume: Highlight your experience in data analytics, Trust and Safety, and policy implementation, using keywords from the job description.
- Showcase problem-solving: Detail instances where you've used data and technology to solve complex business problems, especially in fast-paced environments.
- Demonstrate collaboration: Provide examples of working effectively with cross-functional teams like engineering and product management.
- Research Google's values: Understand their commitment to user safety and integrity, and how your skills align with their mission.
- Prepare for behavioral questions: Be ready to discuss your judgment in crisis situations and your approach to handling sensitive content.
Frequently Asked Questions
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01What does a Policy Specialist on Google's Trust & Safety team do?
02What kind of experience is most valuable for this Policy Specialist role at Google?
03How does Google's Trust & Safety team ensure user safety?
04What are the typical responsibilities of a Policy Specialist at Google?
05What is Google's approach to diversity and inclusion for this Policy Specialist position?
06What technical skills are important for a Policy Specialist at Google?
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