Policy Enforcement Manager, Trust and Safety, W... @ Google
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About the Role
The Policy Enforcement Manager, Trust and Safety, Workspace SmartReview at Google leads the development and execution of scalable review processes. Working globally with cross-functional teams, you will oversee quality operations for content moderation and labelling, ensuring that new trends in abuse are quickly identified and addressed.
Key Responsibilities
- Research key trends and suspicious patterns on Workspace.
- Define and create workflows to address product requirements.
- Coordinate with Trust and Safety and product teams for labeling operations.
- Oversee enforcement quality and calibrations with vendor teams.
- Perform on-call duties including weekend and holiday coverage.
- Develop operational excellence plans ensuring scalability and reliability.
- Innovate methods incorporating AI models to enhance manual review quality and provide insights to engineering teams.
Preferred Qualifications
Bachelor's degree or equivalent with 4 years of related experience in data analytics, Trust and Safety, policy, or cybersecurity. Experience with SQL, dashboard building, scripting (Python), and process documentation is preferred.
Team and Culture
At Google, the Trust & Safety team is dedicated to protecting users across the globe. You will work with Analysts, Policy Specialists, Engineers, and Program Managers in a dynamic and evolving environment, committed to user trust and safety.
Key Skills/Competency
- Data Analytics
- Trust and Safety
- Content Moderation
- Policy Enforcement
- SQL
- Dashboard Development
- Process Documentation
- Cross-functional Coordination
- AI Integration
- Workflow Design
How to Get Hired at Google
🎯 Tips for Getting Hired
- Research Google culture: Study mission, values, and employee reviews.
- Customize your resume: Highlight data analytics and policy expertise.
- Prepare for interviews: Practice problem-solving and operational scenarios.
- Showcase cross-functional work: Emphasize teamwork with diverse teams.