GECX Sales Specialist, Telecom, Media, Entertainment, Gaming
Google · Austin, TX
- On site
- Full-time
- $170,000 / year
- Austin, TX
Job highlights
- Grow Google's Gemini Enterprise CX business.
- Build relationships with new and existing customers.
- Collaborate with internal Google Cloud sales teams.
- Drive pipeline and customer experience excellence.
- Identify AI use cases for Google Cloud solutions.
About the role
About The Job
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.As a Gemini Enterprise CX Sales Specialist, you will be responsible for growing our Gemini Enterprise for Customer Experience (CX) business by building and expanding relationships with new and existing customers. You will effectively build relationships with both AI Sales Specialists (AISS), Cloud Field Sales Representatives (FSRs), Customer Engineers (CEs) as well as new and existing customers. You will develop relationships with external customer stakeholders, identifying ways to multiply your impact and the impact of the team as a whole. You will partner with internal Google Cloud sales teams to grow their Customer Experience (CX) businesses and drive overall value for Google Cloud business cycles, including a combination of expansion agreements, as well as working with product teams to help our customers build new products leveraging our AI.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
The US base salary range for this full-time position is $138,000-$200,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .
Responsibilities
- Build and maintain executive relationships with customers as the Gemini Enterprise for customer experience subject matter expert, manage business cycles, identify suitable use cases for Google Cloud solutions, and influence the long-term direction of your accounts.
- Manage objectives and key results to deliver against quota and achieve or exceed business and growth goals while accurately forecasting and reporting the state of the business for your assigned territory.
- Work with Google accounts and cross-functional teams (e.g., Customer Engineering, Marketing, Customer Success, Product, Engineering, and Partner Ecosystem) to develop go-to-market strategies, drive pipeline, understand the customer, and provide excellence prospect and customer experience.
- Assist customers in identifying GECX and AI use cases suitable for Google Cloud AI products and solutions. Articulate key solution differentiators and the measurable business impact.
Key skills/competency
- Customer Experience (CX)
- Generative AI
- AI Technology
- Sales Specialist
- Cloud Solutions
- Enterprise Software
- Business Development
- Relationship Management
- Go-to-Market Strategy
- Executive Engagement
Skills & topics
- Cloud Sales
- Generative AI Sales
- Customer Experience
- Telecom Sales
- Media Sales
- Entertainment Sales
- Gaming Sales
- Enterprise Software Sales
- AI Solutions
- Google Cloud
How to get hired
- Tailor your resume: Highlight your enterprise software, cloud, AI, and customer experience sales experience, emphasizing executive engagement and use case identification.
- Showcase your expertise: Clearly demonstrate your understanding of Generative AI, LLMs, and their application in telecom, media, entertainment, and gaming industries.
- Quantify your achievements: Use numbers and data to illustrate your success in meeting sales quotas and driving business growth in previous roles.
- Prepare for executive conversations: Practice articulating the business impact of AI solutions and your ability to influence executive stakeholders.
- Research Google Cloud: Understand their cloud offerings, AI products, and how they help businesses digitally transform.
Technical preparation
Master AI, LLM, and CX technologies.,Understand Google Cloud AI product differentiators.,Prepare to discuss AI use cases and impact.,Familiarize yourself with cloud enterprise solutions.
Behavioral questions
Describe executive relationship building experience.,How do you identify customer AI use cases?,Share experience managing sales quotas and forecasts.,How do you collaborate with cross-functional teams?
Frequently asked questions
- What is the base salary range for the Google Cloud Sales Specialist role?
- The US base salary range for this full-time position is $138,000-$200,000. This does not include bonus, equity, or benefits. The exact salary will depend on factors like location, experience, and skills.
- What industries does the GECX Sales Specialist focus on at Google Cloud?
- This role specifically targets customers in the Telecom, Media, Entertainment, and Gaming industries, focusing on their Customer Experience (CX) and Generative AI needs.
- Does Google Cloud offer flexibility in work location for this role?
- Yes, applicants will have the opportunity to share their preferred working location from a list of available Google Cloud offices in the US, including New York, NY; Addison, TX; Irvine, CA; Los Angeles, CA; San Francisco, CA; Sunnyvale, CA; and Austin, TX.
- What is the importance of AI and LLMs in this Google Cloud Sales Specialist role?
- Experience identifying AI use cases and selling customer experience technologies like digital, telephony, conversational AI, and large language models (LLMs) is crucial for this role. You'll be a subject matter expert in Gemini Enterprise for CX.
- How does Google Cloud approach hiring for roles with potential arrest or conviction records?
- Google Cloud considers qualified applicants with arrest or conviction records for employment, adhering to the Fair Chance Ordinances in Los Angeles County and San Francisco, as well as the California Fair Chance Act.
- What are the preferred qualifications for the GECX Sales Specialist position?
- Preferred qualifications include experience supporting telecom, media, entertainment, or gaming customers, promoting CX and Generative AI technology, working with cross-functional teams, managing partners, understanding data privacy, and engaging as an AI thought leader.
- How does Google Cloud support diversity and inclusion in its hiring process?
- Google is committed to equal employment opportunity and is an affirmative action employer, valuing diversity regardless of race, color, religion, sex, sexual orientation, gender identity, disability, or other protected characteristics. They also consider qualified applicants regardless of criminal histories.