Outcome Customer Engineer, Google Cloud Platform Delivery
Google · Tel Aviv-Yafo, Tel Aviv District, Israel
- On site
- Full-time
- $150,000 / year
- Tel Aviv-Yafo, Tel Aviv District, Israel
Job highlights
- Drive customer business ramp and investment benefit.
- Manage deployment plans and technical customer leadership.
- Accelerate customer value realization and adoption.
- Blend business, market, technical, and project skills.
- Identify expansion opportunities and drive product usage.
About the role
About The Job
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.As a Google Cloud Platform (GCP) Outcome Customer Engineer (OCE), you will drive initial and ongoing business ramp for our customers, clearing blockers and ensuring they get the maximum benefit from their investment faster. You will manage and execute the deployment plan, transitioning scoped workloads into production by providing technical leadership to customers and partners. You will have a direct impact on the velocity and incremental consumption of customer workloads, leading to accelerated value realization, higher adoption, and future expansion opportunities.
You will blend business expertise, market knowledge, direct technical engagement, and technical project management to prove the value of the Google Cloud portfolio.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Develop and orchestrate a structured deployment plan across customer and partner teams, onboarding the implementation team, clearing blockers, managing timelines and progress, and ensuring readiness (e.g., capacity, training).
- Employ skills such as coding, debugging, or systems design to resolve technical blockers and accelerate deployment.
- Drive and track progress of the initial and ongoing ramp of workloads, moving customers from agreement to consumption as quickly as possible.
- Identify expansion opportunities for new workloads within the account during project execution.
- Drive sustainable product usage to help customers realize value on an ongoing basis and secure future agreement renewals.
Minimum qualifications
- Bachelor's degree or equivalent practical experience.
- 6 years of experience with cloud native architecture in a customer-facing or support role.
- Experience in deployment planning, orchestration, or change management.
- Experience in programming languages, debugging, or systems design.
- Experience engaging with, presenting to, or influencing technical stakeholders or executive leaders.
Preferred qualifications
- Experience in one or more of the following: infrastructure modernization, application modernization, data management, data analytics, cloud AI, networking, migrations, or security.
- Experience with object-oriented programming languages (i.e. Python, Java), and using technical proficiencies to remove blockers and accelerate customer deployment.
- Experience working with product and capacity teams to resolve technical and capacity blockers.
- Experience with Google Cloud products and differentiating from engaging.
- Ability to communicate in English and Dutch fluently in order to work with local clients.
Key skills/competency
- Google Cloud Platform (GCP)
- Outcome Customer Engineer (OCE)
- Cloud Native Architecture
- Deployment Planning
- Orchestration
- Change Management
- Technical Leadership
- Customer Engagement
- Stakeholder Management
- Problem Solving
Skills & topics
- Google Cloud
- Outcome Customer Engineer
- Cloud Native Architecture
- Deployment Planning
- Orchestration
- Change Management
- Technical Leadership
- Customer Engagement
- Cloud AI
- Infrastructure Modernization
- Python
- Java
- GCP
- Customer Success
- Cloud Computing
- Enterprise Solutions
- Technical Project Management
- Stakeholder Management
- Problem Solving
- Dutch
- English
How to get hired
- Tailor your resume: Highlight your 6 years of cloud-native architecture experience and customer-facing success, specifically mentioning deployment planning, orchestration, or change management.
- Showcase technical skills: Emphasize your experience with programming languages, debugging, systems design, and specific Google Cloud products.
- Prepare for technical and behavioral questions: Be ready to discuss your experience influencing technical stakeholders and resolving blockers, using examples from your cloud-native architecture background.
- Highlight language skills: If applicable, clearly state your fluency in English and Dutch to meet the preferred qualifications for local client engagement.
- Demonstrate business acumen: Articulate how you blend business expertise, market knowledge, and technical skills to prove cloud value.
Technical preparation
Master cloud-native architecture principles.,Practice debugging and systems design.,Familiarize with GCP services.,Prepare deployment plan examples.
Behavioral questions
Describe influencing technical stakeholders.,Explain how you resolve deployment blockers.,Share an experience accelerating customer adoption.,How do you identify expansion opportunities?
Frequently asked questions
- What is the primary goal of a Google Cloud Outcome Customer Engineer?
- The primary goal of a Google Cloud Outcome Customer Engineer (OCE) at Google is to drive the initial and ongoing business ramp for customers. This involves clearing technical blockers, ensuring customers maximize their investment benefits, and accelerating value realization and adoption of Google Cloud Platform (GCP) services.
- What are the minimum experience requirements for this Google Cloud role?
- The minimum qualifications for this Google Cloud Outcome Customer Engineer role include a Bachelor's degree or equivalent practical experience, 6 years of experience with cloud-native architecture in a customer-facing or support role, experience in deployment planning, orchestration, or change management, experience with programming languages, debugging, or systems design, and experience engaging with technical stakeholders.
- Does this Google Cloud Outcome Customer Engineer role require specific language skills?
- Yes, fluency in both English and Dutch is a preferred qualification for this Google Cloud Outcome Customer Engineer role, enabling effective communication with local clients. Strong English communication skills are essential for all roles at Google.
- What kind of technical skills are important for a Google Cloud Outcome Customer Engineer?
- Key technical skills for this role include experience with cloud-native architecture, programming languages (like Python or Java), debugging, systems design, and deployment planning. Experience with specific Google Cloud products and areas like infrastructure modernization, data management, AI, networking, migrations, or security is also highly valued.
- How does a Google Cloud Outcome Customer Engineer impact customer success?
- An Outcome Customer Engineer directly impacts customer success by providing technical leadership during deployment, managing timelines, clearing blockers, and driving adoption of Google Cloud services. They also identify expansion opportunities and ensure sustainable product usage, leading to greater value realization and renewal of agreements.