Engineering Analyst, Payments, Trust and Safety

Comprehensive Benefits Package

In accordance with Washington state law, Google highlights its comprehensive benefits package, which is available to all eligible US-based employees. Benefits for this role include:

• Health, dental, vision, life, and disability insurance
• Retirement Benefits: 401(k) with company match
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
• Sick Time: 40 hours/year (statutory, where applicable); 5 days/event (discretionary)
• Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
• Baby Bonding Leave: 18 weeks
• Holidays: 13 paid days per year

Minimum Qualifications

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in data analysis, including identifying trends, generating summary statistics, and drawing insights from quantitative and qualitative data.
• Experience in SQL for data extraction, manipulation, and analysis of datasets.

Preferred Qualifications

• Master's degree in a quantitative discipline.
• 2 years of experience in the payments industry, working on risk, credit risk, or fraud management.
• Working knowledge in one or more of the following areas: statistical analysis and machine learning libraries (e.g., R, Scikit-learn, TensorFlow), programming languages (e.g., Python, C/C++), large language models (LLMs), or generative AI.
• Ability to identify workflow pain points, and optimize, automate, and scale processes.
• Excellent communication skills, and comfort interacting with internal and external stakeholders.
• Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.

About The Job

The Trust & Safety team at Google is tasked with identifying and solving the biggest challenges to the safety and integrity of our products. Members utilize technical expertise, strong problem-solving abilities, user insights, and proactive communication to protect users and partners from abuse across Google products such as Search, Maps, Gmail, and Google Ads. This role requires a big-picture thinker and strategic team player with a passion for integrity. You will work globally and cross-functionally with Google engineers and product managers to identify and combat abuse and fraud cases with urgency.

At Google, earning user trust is paramount. The Trust & Safety team comprises abuse-fighting and user-trust experts dedicated to making the internet a safer place. They partner with various Google teams to deliver bold solutions in areas like malware, spam, and account hijacking. As a team of Analysts, Policy Specialists, Engineers, and Program Managers, they work to reduce risk and fight abuse across all Google products, protecting users, advertisers, and publishers globally in over 40 languages.

The US base salary range for this full-time position is $126,000-$181,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Investigate fraud and abuse incidents, identifying patterns and trends to generate holistic risk management solutions.
• Promote user trust and safety by managing and mitigating payment fraud, scams, and abuse on Google products and services.
• Perform statistical analysis using payments and risk data warehouses; collaborate with engineering and product teams to create and enhance tools, develop signals, and improve system functionality, accuracy, and efficiency.
• Lead projects through a full project lifecycle that requires cross-functional stakeholder management.
• Facilitate and manage operations programs, working closely with Google engineers, product managers, and vendor operations to develop and track project schedules and timelines.
• Use technical expertise to drive and implement automation opportunities.
• Perform on-call responsibilities on a rotating basis, including weekend coverage.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Key skills/competency

• Data Analysis
• SQL
• Fraud Management
• Risk Management
• Payments Industry
• Statistical Analysis
• Project Management
• Automation
• Problem-Solving
• Cross-functional Collaboration