Customer Solutions Engineer, gTech Ads
Google · Tel Aviv-Yafo, Tel Aviv District, Israel
- On site
- Full-time
- $120,000 / year
- Tel Aviv-Yafo, Tel Aviv District, Israel
This role may have been filled. Drop your résumé and we'll check if it's still open — or find you similar roles.
Job highlights
- Solve complex challenges for leading advertisers and partners.
- Act as a trusted technical advisor to sales teams.
- Leverage Google Cloud for advanced infrastructure solutions.
- Develop innovative solutions using Google Ads and AI.
- Proactively identify and solve client technical problems.
About the role
About The Job
gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.As a Customer Solutions Engineer (CSE), you will solve complex challenges for Google's leading advertisers and partners. As a trusted technical advisor, you will partner closely with sales teams to align our technical strategies with business goals, delivering business generation and speed to market by helping customers overcome their most critical marketing and technical challenges. Leveraging Google Cloud's advanced infrastructure, you bridge the gap between complex technical possibilities and real-world business needs.
Our team ensures that every technical engagement delivers excellent Ads experiences, transformative impact, and lasting value for our customers.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video .
Responsibilities
- Architect, develop, and deliver innovative solutions leveraging Google's ecosystem, including Google Cloud and Google AI capabilities, to maximize the potential of Google Ads and Google Marketing Platform products.
- Work closely with Google's largest advertisers, agencies and partners, understand their challenges, collect requirements, provide solutions, consultancy and best practices to apply Ads products and technologies to achieve their business goals.
- Identify and solve client problems proactively and creatively through effective project management and consultation on technical setup.
Key skills/competency
- Customer Solutions Engineer
- Google Ads
- Technical Advisor
- Google Cloud
- AI Capabilities
- Marketing Platform
- Client Problems
- Project Management
- Consultancy
- Advertisers
Skills & topics
- Customer Solutions Engineer
- gTech
- Google Ads
- Technical Support
- Cloud Solutions
- API Integration
- Python
- JavaScript
- MySQL
- Linux
- Google Cloud
- AI
- MarTech
- Machine Learning
- Consulting
- Advertiser Solutions
- Media Solutions
How to get hired
- Tailor your resume: Highlight experience with client-side web technologies, coding languages (Python, Java, C++), databases (MySQL, BigQuery), and Unix-like systems. Emphasize any Google Cloud or AI experience.
- Showcase relevant skills: Detail your experience in the Ad serving industry, MarTech, and automating decision pipelines with machine learning. Quantify achievements whenever possible.
- Prepare for technical interviews: Be ready to discuss coding challenges, system design, and problem-solving scenarios related to Google Ads and Google Cloud.
- Understand Google's culture: Research gTech's role in supporting customers and their commitment to innovation and client success.
- Network and inquire: If possible, connect with current Google gTech employees on LinkedIn to gain insights and express your interest directly to the hiring manager via email at *****@google.com.
Technical preparation
Practice coding in Python, Java, or C++.,Review client-side web technologies (HTML, CSS, JS).,Brush up on SQL and BigQuery database concepts.,Prepare for Google Cloud and AI solution design.
Behavioral questions
Describe a complex technical problem you solved.,How do you explain technical concepts simply?,How do you prioritize tasks with sales teams?,Share an example of proactive client problem-solving.
Frequently asked questions
- What are the minimum qualifications for the Customer Solutions Engineer, Ads role at Google?
- To be considered for the Customer Solutions Engineer, Ads position at Google, you need a Bachelor's degree in Engineering, Computer Science, a related field, or equivalent practical experience. Additionally, you must have at least 3 years of experience with client-side web technologies like HTML, CSS, JavaScript, or HTTP, and experience coding in languages such as Python, Java, or C++, working with databases like MySQL or BigQuery, and with Unix-like operating systems like Linux.
- What kind of technical experience is preferred for this Google job?
- Preferred qualifications for the Customer Solutions Engineer, Ads role at Google include experience with Google Cloud for prototyping solutions, the ability to quickly learn new technologies in Cloud, AI, and Ads, and experience with automating decision pipelines using machine learning. Familiarity with the Ad serving industry and MarTech, as well as the ability to explain complex technical concepts to non-technical audiences, are also highly valued.
- What does the gTech Ads team at Google do?
- The gTech Ads team at Google provides comprehensive support, media, and technical services for Google's Ad and Publisher products. They assist customers in maximizing their use of these products, offer consultative support, implement ad campaigns, provide media solutions, and develop complex technical and measurement solutions. They partner with Sales, Product, and Engineering teams to enhance products and client experiences.
- How does a Customer Solutions Engineer contribute to Google's advertisers and partners?
- As a Customer Solutions Engineer, you will serve as a trusted technical advisor to Google's leading advertisers and partners. You'll collaborate with sales teams to align technical strategies with business goals, helping clients overcome critical marketing and technical challenges by leveraging Google Cloud's infrastructure and bridging complex technical possibilities with business needs.
- What are the primary responsibilities of a Customer Solutions Engineer at Google?
- The primary responsibilities include architecting and delivering innovative solutions using Google's ecosystem (Google Cloud, AI) for Google Ads and Marketing Platform products. You'll also work closely with major advertisers, agencies, and partners to understand their needs, provide consultancy, and apply Ads products and technologies to achieve their business goals. Proactively solving client problems through project management and technical consultation is also key.