Customer Engineering Strategy and Operations Lead
@ Google

Singapore
$150,000
On Site
Full Time
Posted 23 days ago

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Job Details

Overview

Google is hiring a Customer Engineering Strategy and Operations Lead to partner with the Customer Engineering leadership in APAC. This role supports the Head of Strategy and Operations, working closely with the VP and Directors, to drive growth initiatives, operational efficiencies, and data-driven decision making.

Key Responsibilities

  • Partner with APAC Customer Engineering leadership to develop strategy.
  • Develop and execute initiatives to accelerate business growth.
  • Build dashboards, investigative models and reporting tools.
  • Own key processes including business reviews and planning.
  • Identify opportunities to improve operational productivity through quantitative analysis.

Minimum Qualifications

  • Bachelor's degree or equivalent practical experience.
  • 6 years experience in business operations, data analysis, business intelligence and insights OR 4 years with an advanced degree.
  • Experience working with executives in an advisory role and managing teams.

Preferred Qualifications

  • Experience in Cloud or Infrastructure-as-a-Service (IaaS) businesses.
  • Background in customer engineering or pre-business technical team support.
  • Proficiency in SQL, data visualization tools (Looker, Tableau) and spreadsheets.
  • Strong storytelling, communication, and presentation skills.
  • Ability to work in changing environments and navigate ambiguity.

About the Role

This position is part of the Business Strategy & Operations organization, which delivers analytics, cross-functional alignment, and operational improvements to drive strategic partnerships and new initiatives. It is a key role in guiding APAC Customer Engineering performance and operational flow.

Key skills/competency

  • Business Operations
  • Data Analysis
  • Dashboard Development
  • Strategic Planning
  • Customer Engineering
  • Cloud Services
  • SQL
  • Data Visualization
  • Process Improvement
  • Team Management
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How to Get Hired at Google

🎯 Tips for Getting Hired

  • Customize Your Resume: Highlight relevant cloud and analytics experience.
  • Research Google: Understand their products and culture deeply.
  • Emphasize Leadership: Showcase your team management skills.
  • Prepare for Data Questions: Brush up on SQL and dashboard tools.

📝 Interview Preparation Advice

Technical Preparation

Review SQL queries and database concepts.
Practice using Looker and Tableau tools.
Study dashboard design best practices.
Analyze business intelligence case studies.

Behavioral Questions

Describe a challenging data project.
Explain how you manage shifting priorities.
Tell about a time leading a team.
Discuss adapting to unexpected changes.

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