Customer Engineering Strategy and Operations Lead
@ Google

Bengaluru, Karnataka, India
$150,000
On Site
Full Time
Posted 22 days ago

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Job Details

Overview

Google Cloud is seeking a Customer Engineering Strategy and Operations Lead to drive initiatives that accelerate growth for the Customer Engineering organization in the APAC region. This role supports the Head of Strategy and Operations and partners with VP and Directors to optimize operational efficiency using data-driven insights.

Minimum Qualifications

Bachelor's degree or equivalent practical experience with 6 years of experience in business operations, data analysis, business intelligence and insights, or 4 years with an advanced degree. Experience working with executives in an advisory role and in building and managing teams is required.

Preferred Qualifications

  • Experience in Cloud or Infrastructure-as-a-Service businesses.
  • Supporting customer engineering or solution engineering teams.
  • Ability to translate datasets into business insights using SQL, spreadsheets, or visualization software.
  • Strong time-management, prioritization, adaptability, and communication skills.

Role Responsibilities

  • Partner with APAC Customer Engineering leadership to set and execute strategy.
  • Develop dashboards and investigative models to track business performance.
  • Drive execution of initiatives to accelerate growth.
  • Own key operational processes such as business reviews and planning.
  • Identify opportunities to improve existing processes to boost productivity.

About Google Cloud

Google Cloud enables digital transformation with enterprise-grade solutions and cutting-edge technology that empower organizations globally. Applicants must have a current right to work in Singapore, with an alternative option available in Bengaluru, India.

Key skills/competency

  • Strategy
  • Operations
  • Analytics
  • Dashboarding
  • Data Visualization
  • Customer Engineering
  • Business Insights
  • Cloud
  • Planning
  • Leadership
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How to Get Hired at Google

🎯 Tips for Getting Hired

  • Research Google: Understand its cloud products and culture.
  • Customize your resume: Highlight strategy and operations skills.
  • Prepare your data stories: Showcase analytical dashboards.
  • Practice behavioral questions: Emphasize leadership and adaptability.

📝 Interview Preparation Advice

Technical Preparation

Review SQL and data manipulation techniques.
Practice creating business dashboards with Looker.
Familiarize with cloud and IaaS fundamentals.
Study data visualization best practices.

Behavioral Questions

Describe a challenging strategic initiative.
Explain handling ambiguity in operations.
Discuss working with executive teams.
Share a story about process improvement.

Frequently Asked Questions