5 days ago

Customer Engineering Manager, Data, Startups

Google

On Site
Full Time
$240,000
Chicago, IL

Job Overview

Job TitleCustomer Engineering Manager, Data, Startups
Job TypeFull Time
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary$240,000
LocationChicago, IL

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Job Description

Application Window

The application window will be open until at least February 27th, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

Benefits Package

In accordance with Washington state law, Google is highlighting its comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:

  • Health, dental, vision, life, disability insurance
  • Retirement Benefits: 401(k) with company match
  • Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
  • Sick Time: 40 hours/year (statutory, where applicable); 5 days/event (discretionary)
  • Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
  • Baby Bonding Leave: 18 weeks
  • Holidays: 13 paid days per year

Location Information

By applying to this position, you will have an opportunity to share your preferred working location from the following: New York, NY, USA; Atlanta, GA, USA; Austin, TX, USA; Boulder, CO, USA; Cambridge, MA, USA; Chicago, IL, USA; Kirkland, WA, USA; Reston, VA, USA; Seattle, WA, USA; Sunnyvale, CA, USA.

Minimum Qualifications

  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience in leadership (e.g., people management, team lead, mentorship, coaching).
  • Experience with Data Analytics technologies or concepts.
  • Experience driving the adoption of specialized workloads with executive or technical domain experts.
  • Experience with technical conversations, demos, prototyping, or workshops with customers.

Preferred Qualifications

  • Experience leading in Data Analytics and practice areas, focused on technical sales and developing holistic customer and industry solutions.
  • Experience influencing cross-functional teams (e.g., Product Management, Engineering, Sales, Marketing, Partner), customers, and partners to impact business goals, customer experience, and customer expansion.
  • Experience as a pre-sales manager or technical customer-facing people manager within a professional services or sales engineering team.
  • Experience tailoring and delivering engaging messages by audience, asking questions, and leading conversations that accelerate value realization and business opportunity.

About the Job

As a Practice Customer Engineering Manager, Data, Startups at Google, you will lead and deploy a team of subject-matter-experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. You will foster a culture of technical excellence and understand the mechanics of architecture, delivery, and consumption within the specialized domain and Google Cloud’s products and solutions. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Compensation Details

The US base salary range for this full-time position is $186,000-$261,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Lead a team of Practice Customer Engineers, focusing on team culture, talent strategy, and skills development to deliver cloud transformations for customers and accelerate value realization.
  • Foster customer partnership and provide thought leadership related to cloud, transformation, and specialized technical solutions in the Practice to drive technical wins.
  • Partner with Sales to define technical go-to-market strategies and delivery plans, focusing on advanced workload adoption and repeatable solution development.
  • Balance technical leadership with operational excellence, lead workload and opportunity review meetings and provide insight into how to achieve technical wins and migration strategy, working directly with customers, partners, and prospects. Oversee domain-specific prototyping and proofs-of-concept.
  • Work cross-functionally across Google, partners, and your team to resolve technical roadblocks, and provide critical feedback loops to Product and Engineering based on field experience.

Equal Opportunity Employer

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Key skills/competency

  • Cloud Native Architecture
  • Data Analytics
  • Customer Engagement
  • Technical Leadership
  • Solution Architecture
  • Team Management
  • Google Cloud Platform
  • Go-to-Market Strategy
  • Cross-functional Collaboration
  • Workload Migration

Tags:

Customer Engineering Manager, Data, Startups
leadership
team management
customer engagement
technical solutions
go-to-market strategy
cloud transformation
problem-solving
cross-functional collaboration
technical wins
migration strategy
Google Cloud
Data Analytics
Cloud Native
BigQuery
Dataflow
AI Platform
Looker
GCP
Cloud Architecture
Databases

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How to Get Hired at Google

  • Research Google's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor. Understand their commitment to innovation and diversity.
  • Tailor your resume for Google: Customize your resume to highlight experience in cloud native architecture, data analytics, and technical leadership. Use keywords from the Customer Engineering Manager, Data, Startups job description.
  • Prepare for technical interviews: Be ready to discuss your experience with Google Cloud products, data analytics technologies, and solution architecture. Practice explaining complex technical concepts clearly.
  • Showcase leadership and customer focus: During interviews, emphasize your ability to lead technical teams, foster customer partnerships, and drive value realization for clients, especially startups.
  • Demonstrate cross-functional collaboration: Highlight instances where you've successfully worked with sales, product, and engineering teams to achieve business goals and resolve technical roadblocks.

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