Content Operations Manager
Google · Bengaluru, Karnataka, India
- On site
- Full-time
- $150,000 / year
- Bengaluru, Karnataka, India
Job highlights
- Manage YouTube TV and Primetime Channels operations.
- Oversee video content ingestion and delivery.
- Troubleshoot and resolve VOD system issues.
- Design operational processes and automation.
- Collaborate with cross-functional teams globally.
About the role
Content Operations Manager at YouTube
At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.
About the Job
As a Content Operations Manager at YouTube, you will manage day-to-day digital operations for YouTube TV, Primetime Channels, and media-related products. This role involves overseeing the ingestion, processing, and delivery of Video on Demand (VOD) content, ensuring strict adherence to technical specifications. You will monitor the health of VOD delivery systems, proactively identifying and resolving any issues that could impact user experience. Leveraging your expertise in video technologies, you will design operational processes and apply tools and automation solutions to drive growth. A key part of this role is defining, managing, and reviewing operational metrics and Key Performance Indicators (KPIs) to drive continuous improvements. You will also collaborate with cross-functional teams to guide investments in operational processes and tools, and work with YouTube's global vendor network to enhance these processes and tools.
Minimum Qualifications
- Bachelor's degree or equivalent practical experience.
- 5 years of experience in video-on-demand, including XML schema, metadata troubleshooting, and OTT technologies.
Preferred Qualifications
- Ability to lead and grow in a cross-functional team environment, collaborating with engineering and product stakeholders.
- Passionate about operational excellence and delivering 24/7 service with an understanding of urgency and prioritization.
Responsibilities
- Manage day-to-day digital operations for YouTube TV, Primetime Channels and media-related products.
- Oversee ingestion, processing, and delivery of Video on Demand (VOD) content, ensuring adherence to technical specifications.
- Monitor the health of VOD delivery systems, identifying and resolving any issues that could impact user experience.
- Leverage expertise in video technologies to design operational processes and apply tools and automation solutions for growth.
- Define, manage, and review operational metrics and Key Performance Indicators (KPIs) to drive improvements.
- Collaborate with cross-functional teams to guide investments in operational processes and tools, and with YouTube's global vendor network to improve operational processes and tools.
Equal Opportunity Employer
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Key skills/competency
- Content Operations Manager
- Video on Demand (VOD)
- XML Schema
- Metadata Troubleshooting
- OTT Technologies
- Digital Operations
- YouTube TV
- Primetime Channels
- Operational Excellence
- Cross-functional Collaboration
Skills & topics
- Content Operations Manager
- Video on Demand
- VOD
- XML Schema
- Metadata Troubleshooting
- OTT
- Digital Operations
- YouTube TV
- YouTube
- Operations Management
- Media Operations
- Content Delivery
- Technical Operations
How to get hired
- Tailor your resume: Highlight your 5+ years of VOD experience, XML schema, metadata troubleshooting, and OTT technologies for the Content Operations Manager role.
- Showcase leadership: Emphasize your experience leading cross-functional teams and collaborating with engineering and product stakeholders.
- Demonstrate operational excellence: Provide examples of your passion for 24/7 service delivery, urgency, and prioritization in your application.
- Understand Google's culture: Research YouTube's mission and values to align your application with their focus on storytelling and community.
- Prepare for interviews: Be ready to discuss your experience with digital operations, VOD systems, and driving improvements through metrics and KPIs.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the minimum qualifications for the Content Operations Manager position at Google (YouTube)?
- The minimum qualifications for the Content Operations Manager role at Google (YouTube) include a Bachelor's degree or equivalent practical experience, along with 5 years of experience in video-on-demand, encompassing XML schema, metadata troubleshooting, and OTT technologies.
- What are the preferred qualifications for this YouTube Content Operations Manager job?
- Preferred qualifications for the Content Operations Manager position at YouTube include the ability to lead and grow within a cross-functional team environment, collaborating effectively with engineering and product stakeholders. A passion for operational excellence and delivering 24/7 service, with a strong understanding of urgency and prioritization, is also highly desired.
- What will be the main responsibilities of a Content Operations Manager at YouTube?
- The main responsibilities for a Content Operations Manager at YouTube involve managing day-to-day digital operations for YouTube TV and Primetime Channels, overseeing VOD content ingestion and delivery, monitoring VOD systems for issues, designing operational processes using video technologies and automation, defining and reviewing KPIs, and collaborating with global teams and vendors.
- How does Google (YouTube) approach equal employment opportunity for this role?
- Google (YouTube) is committed to equal employment opportunity, being a proud equal opportunity workplace and affirmative action employer. They do not discriminate based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status, and they consider qualified applicants with criminal histories consistent with legal requirements.
- What kind of experience is most valuable for the Content Operations Manager role at Google?
- Valuable experience for the Content Operations Manager role at Google includes a strong background in video-on-demand systems, proficiency with XML schema and metadata troubleshooting, and knowledge of OTT technologies. Experience in managing digital operations, driving process improvements through metrics, and collaborating with technical and product teams is also highly beneficial.