Configuration and Admin Specialist @ Google
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Job Details
About the Role
As a Configuration and Admin Specialist at Google, you will scale user support and product education initiatives worldwide leveraging AI and advanced technologies. You will work with internal support tools, client-side web technologies, and coding to manage and improve technical configurations and support systems.
Responsibilities
- Own support configuration and systems administration for products.
- Collaborate with product operations support teams on multi-channel strategies.
- Investigate and troubleshoot support platform issues.
- Maintain high-fidelity implementations for quality experience.
- Drive support system improvements through process enhancements and documentation.
Minimum & Preferred Qualifications
Candidates should have a Bachelor's in Engineering, Computer Science, or a related field with experience in coding languages such as Java, C/C++, or Python. Familiarity with HTML, CSS, JavaScript and technical troubleshooting is essential. A Master’s degree, database experience (SQL, NoSQL), and experience with AI integrations are preferred.
About Google and gTech Users and Products
Google’s gTech Users and Products (gUP) team advocates for users through trusted and innovative technical solutions. They work closely with product partners to enhance user experiences across diverse product ecosystems.
Key Skills/Competency
- Configuration
- Administration
- Technical Troubleshooting
- Coding
- Client-Side Web
- Database
- AI Integration
- Collaboration
- Support Systems
- Process Improvement
How to Get Hired at Google
🎯 Tips for Getting Hired
- Customize your resume: Align skills with Google job requirements.
- Highlight technical expertise: Emphasize coding and troubleshooting proficiency.
- Research Google: Learn about gTech culture and products.
- Prepare for interviews: Review technical and behavioral questions.