Business and Product Insights Analyst

About the Business and Product Insights Analyst Role at Google

The Google Customer Solutions (GCS) Sales and Strategy teams leverage analytics to provide business-critical insights, ensure cross-functional alignment of goals and execution, and drive strategic partnerships, new initiatives, and sustainable business growth and product adoption. We focus on aligning top-level company priorities with effective day-to-day operations, evolving early-stage ideas into future-growth initiatives.

GCS sales teams act as trusted advisors and competitive sellers, maintaining a relentless focus on customer success by offering the best of Google to small- and medium-sized businesses (SMBs). In this role, you will work directly with company owners, making a significant difference in their businesses by helping them achieve growth. You'll contribute to shaping the future of innovation for customers, partners, and sellers in a dynamic and enjoyable environment.

Responsibilities

• Draw interpretable insights from sophisticated business analyses and advanced modeling techniques.
• Design effective processes, tools, and operating cadences to achieve organizational outcomes.
• Develop comprehensive sales, product, or business strategies that address complex business challenges and meet the needs of customers and stakeholders across various functions to drive incremental growth.
• Communicate data-driven recommendations to leadership and the broader organization through polished presentations and clear identification of key takeaways.
• Define actionable plans and roadmaps, aligning cross-functional stakeholders to ensure successful implementation of change initiatives.

Minimum Qualifications

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in a management consulting, sales operations, business strategy, or corporate advisory role.
• 4 years of experience in data analytics, marketing analytics, management consulting, sales operations, business strategy, or corporate advisory.
• Technical and analytical experience, including proficiency in SQL, data visualization, and dashboard development.

Preferred Qualifications

• Master's degree or MBA in Engineering, Computer Science, Mathematics, Physics, Statistics, Economics, Finance, or a similar quantitative field.
• Experience with controlled experiments, causal studies, and similar analytical methodologies.
• Familiarity with Google Ads Products or experience building reporting to support sales teams, including reporting within connect sales.
• Ability to create effective presentations and briefing documents to communicate insights and influence decision-making.
• Excellent written, verbal, and visual communication skills, capable of translating complex analysis to non-technical audiences.
• Excellent technical and problem-solving skills, including proficiency in Python, R, advanced statistics, and data science.

Key skills/competency

• Business Strategy
• Product Insights
• Data Analytics
• SQL
• Data Visualization
• Dashboard Development
• Sales Operations
• Stakeholder Management
• Strategic Planning
• Communication Skills