Account Strategist, Google Customer Solutions
Job Overview
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Job Description
About the Role: Account Strategist, Google Customer Solutions
Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. As an Account Strategist, Google Customer Solutions, you'll bring a passion for sales, deep knowledge of online media, and a strong commitment to maximizing customer success. You will act like an owner, moving with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers.
You will build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You'll achieve results as part of a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals. Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers – and we have fun doing it.
Minimum Qualifications
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or a digital marketing role.
- Ability to communicate fluently in English and Lithuanian or Latvian to engage effectively with clients in the region.
Preferred Qualifications
- Experience in customer growth by delivering quality customer sales and achieving customer business and marketing goals.
- Experience in stakeholder management, including building relationships with end customers or agencies.
- Proven track record in meeting quarterly business and product growth goals.
- Experience in pitching and consulting customers to support annual digital marketing discussions and budgets.
Responsibilities
- Deliver against quarterly business growth and product growth goals.
- Pitch and consult with customers to support annual digital marketing discussions and budgets.
- Drive customer growth by delivering an outstanding customer sales experience and achieving customer business and marketing goals.
- Manage stakeholders and build strong relationships with the end customer or agencies.
Key skills/competency
- Digital Advertising
- Consultative Sales
- Business Development
- Online Media
- Digital Marketing
- Customer Relationship Management
- Stakeholder Management
- Account Management
- Sales Strategy
- Quarterly Goal Achievement
How to Get Hired at Google
- Research Google's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume: Customize your resume to highlight digital advertising, consultative sales, and client management experience.
- Showcase language skills: Emphasize your fluency in English and Lithuanian or Latvian, and experience with regional clients.
- Prepare for behavioral interviews: Practice answering questions that demonstrate your problem-solving, teamwork, and ownership mindset, using the STAR method.
- Understand Google products: Familiarize yourself with Google Ads and other advertising solutions relevant to SMB growth.
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