Account Executive, Google Customer Solutions

About The Account Executive, Google Customer Solutions Role at Google

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. As an Account Executive, Google Customer Solutions, you bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You will act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers.

You will build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

As an Account Executive, Google Customer Solutions, you will work with a set of advertisers to shape their business growth and strengthen relationships. You will drive product adoption and business growth. In this role, you will anticipate how decisions are made at a C-Level, you will explore and uncover the business needs of customers, and understand how the range of product offerings can grow their business. You will set the goal and strategy for how their advertising can reach users.

Google Customer Solutions (GCS) Team

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Anticipate how decisions are made at an executive-Level, explore and uncover the business needs of customers, and understand how our range of product offerings can grow their business. Set the goal and strategy for how their advertising can reach users.
• Manage a portfolio of customers alongside account managers to deliver against goals, while prioritizing and delivering an outstanding business experience to customers.
• Establish credibility with executives and serve as a trusted consultant to expand their advertising investment, understand the business drivers, identify opportunities for growth, manage risks, and create multi-quarter plans for business growth.
• Drive business growth, partnerships, business planning and strategy, review, and education for customers.
• Collaborate with cross-functional teams to enable customer growth.

Minimum Qualifications

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in Stakeholder Management and Selling.

Preferred Qualifications

• Knowledge of traditional and online marketing strategy, and products across all digital advertising product areas.
• Knowledge of the local market with excellent problem-solving skills.
• Ability to lead and manage multiple projects with internal and external constituents simultaneously.
• Ability to think about issues and develop recommendations and action plans.

Key skills/competency

• Sales
• Account Management
• Online Advertising
• Digital Marketing Strategy
• C-Level Engagement
• Business Growth
• Strategic Planning
• Relationship Building
• Problem-solving
• Product Adoption