Tech Process Team Lead - DOME - Activation

Overview

Join Google Operations Center where teamwork, continuous improvement, and client support drive success. The Marketing DOME team supports marketing partners by strategizing, building, testing, and executing email campaigns for Google Cloud products.

Role Summary

As a Tech Process Team Lead - DOME - Activation you will act as a strategic leader and the main point of contact for NORAM Activation Managers. You will manage the complete production lifecycle from intake to deployment, ensuring campaign assets are delivered on time and error-free. You will drive continuous quality improvement, lead a team of Builders and QA, and collaborate on operational reporting and process innovation.

Responsibilities

• Manage end-to-end campaign production using Marketo and related tools.
• Lead a production team by overseeing daily activities including email, landing page and form creation.
• Serve as the primary contact for Activation Managers and communicate project updates.
• Handle operational reporting including capacity forecasting and post-production error measurement.
• Drive process innovation and implement training initiatives.

Qualifications

• Strong experience in email marketing automation and Marketo Engage certification.
• Expertise in HTML/CSS, email development, and mobile responsive design.
• Proven analytical, problem-solving and communication skills.
• Direct experience managing a team.
• Preferred: Expertise in campaigns (Nurture, Gather, Events, Webinars) and quality analysis.

Benefits & Additional Information

Competitive wages with comprehensive health care, generous leave policies, onsite meals and snacks. Applicants requiring interview accommodations should mention their needs in the application. Recruitment agencies are not accepted.

Key skills/competency

Tech process, campaign production, email marketing, Marketo, HTML/CSS, team leadership, process innovation, operational reporting, quality control, stakeholder communication