Part-Time IT Intern

About Us

At Goodwin Chevrolet Mazda in Brunswick, we are committed to delivering an exceptional dealership experience. For more than 90 years, we have proudly served customers throughout Maine and beyond, providing outstanding multi-franchise sales, finance, and service. We believe that happy employees create happier customers, and we are passionate about supporting career growth at every level.

Position Summary

We are seeking a motivated Part-Time IT Intern to support our IT department. This role offers hands-on experience with hardware, software, networking, and technical projects in a real-world business environment. The ideal candidate is eager to learn, enjoys problem-solving, and wants to build a strong foundation for a career in information technology.

Key Responsibilities

• Respond to and resolve IT help desk tickets related to hardware, software, and network issues.
• Assist with the setup, configuration, and deployment of new employee workstations, including computers, monitors, and peripherals.
• Install, update, and patch operating systems and software applications to ensure performance and security.
• Provide basic network troubleshooting and support for user access to network resources.
• Maintain accurate inventory of IT assets, including hardware, software licenses, and mobile devices.
• Document technical procedures and create clear, user-friendly guides for employees.
• Support IT initiatives such as software rollouts, cybersecurity efforts, and cloud-based projects.
• Assist with administrative tasks including presentations, spreadsheets, and IT documentation.

Qualifications

• Current student or recent graduate in Computer Science, Information Technology, or a related field.
• Foundational knowledge of computer hardware, software, and networking concepts.
• Familiarity with Windows operating systems, productivity software, and basic IT tools.
• Strong problem-solving skills with the ability to communicate clearly and work well in a team.
• Ability to adapt in a fast-paced, collaborative environment.
• Optional (not required): ITIL, CISA, HDI, or other relevant IT certifications.

Learning Opportunities

• Hands-on exposure to enterprise IT systems, cybersecurity practices, and cloud technologies.
• Participation in real-world IT projects including troubleshooting, system maintenance, and deployments.
• Development of technical documentation and end-user support skills.

Equal Opportunity Employer

Goodwin Motor Group is an equal opportunity employer. We prohibit discrimination and harassment of any kind and provide equal employment opportunities to all employees and applicants regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local laws.

Key skills/competency

• IT Help Desk Support
• Hardware and Software Troubleshooting
• Network Support
• System Deployment
• IT Asset Management
• Technical Documentation
• Cybersecurity Awareness
• Cloud Technologies
• Windows Operating Systems
• Problem-Solving