Identity and Access Management Administrator @ GoHealth Urgent Care
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Job Details
Summary
The Identity and Access Management Administrator supports secure and efficient management of user identities and access across enterprise systems, including EMR platforms. This role ensures that the right individuals have appropriate system access, supports compliance efforts, and collaborates with IT, People Teams, and system application owners.
Qualifications
Education: High School Diploma or GED required. Bachelor’s degree in Computer Science, Information Technology or related field is preferred.
Experience: 2+ years IT experience in systems administration, help desk, or security operations. Certifications such as CompTIA A+ are preferred.
Knowledge, Skills, And Abilities
- Manage access for enterprise applications including EMR systems.
- Experience with IAM platforms such as Okta, Azure AD, or SailPoint.
- Strong working knowledge of Active Directory and group policy management.
- Familiarity with ticket systems like ServiceNow, Jira, or Zendesk.
- Ability to conduct access reviews, audits, and compliance reporting.
- Strong customer service and problem-solving skills.
Essential Duties And Responsibilities
- Administer day-to-day IAM operations including user provisioning and deprovisioning.
- Implement and maintain Role-Based Access Control (RBAC).
- Monitor and resolve IAM-related issues promptly.
- Participate in access reviews and IAM audits.
- Provide Tier 1 and Tier 2 technical support for IAM issues.
- Document processes and facilitate training for new users.
GoHealth Core Values
Collaboration, Innovation, Diversity & Inclusion, Courage & Integrity, and Accountability are key values for this role.
Physical Requirements
The role is primarily office-based in a climate-controlled setting, may involve lifting up to 25 lbs, varied movements, and occasional travel between locations.
Additional Information
This job description is not exhaustive and the hiring manager may assign additional duties as needed.
Key skills/competency
- IAM
- Access Management
- RBAC
- Active Directory
- Okta
- AzureAD
- Security
- Audit
- Compliance
- Technical Support
How to Get Hired at GoHealth Urgent Care
🎯 Tips for Getting Hired
- Customize your resume: Highlight IAM and security experience.
- Showcase certifications: Emphasize CompTIA A+ or relevant courses.
- Research GoHealth Urgent Care: Understand their core values and mission.
- Prepare case studies: Demonstrate proactive problem-solving in IAM.