Data & Insights Assistant

Data & Insights Assistant

This is a Gloucestershire County Council job.

Job Title: Data & Insights Assistant

Job Location: Shire Hall

Salary: £26,403 - £27,694 per annum

Hours per Week: 37.00

Contract Type: Fixed Term

Duration: One year

Closing Date: 04/03/2025

Job Requisition Number: 13630

This post is not open to job share

About The Team And Role

We’re looking for a detail-focused and curious Data & Insights Assistant to support the Gloucestershire Libraries Development Team. Based at Shire Hall in Gloucester, this role plays a vital part in helping us understand how our communities use library services, ensuring our activities, events, and priorities are shaped by real evidence.

Working closely with the Development Manager, Customer Development Coordinators, and the wider service, you’ll help gather, input, and analyse customer data from our library systems and Customer Relationship Management system. You’ll contribute to regular reporting for internal teams and external partners, including Arts Council England, and support colleagues by providing clear insights that guide decision-making.

You’ll also help develop and maintain our feedback and evaluation processes, attend occasional events to support data collection, and contribute to how the service reports on impact and engagement across the county.

About You

You’re methodical, organised, and naturally inquisitive. You enjoy working with data, spotting patterns, and presenting information clearly. You understand the importance of accuracy and confidentiality, and you’re comfortable managing multiple tasks in a busy environment.

You work well as part of a team, communicate clearly, and can adapt to new systems and processes. Whether you’re creating spreadsheets, supporting report preparation, or helping colleagues understand customer insights, you bring reliability, focus, and a positive, proactive approach.

We’re Looking For Someone Who

• Has strong administrative and organisational skills
• Is confident using digital tools, spreadsheets, and databases
• Can input, collate, and analyse data accurately
• Communicates clearly, both in writing and verbally
• Can manage multiple deadlines and respond to changing priorities
• Works well both independently and as part of a team
• Is open to learning new systems and approaches
• Maintains confidentiality and handles sensitive data appropriately

About Us (Benefits)

For all your hard work, you will receive the following:

• Flexible and agile working opportunities
• 25.5 days annual leave rising to 30.5 days after 5 years continuous service
• Plus, an option to purchase 10 days of additional leave per year (pro-rata for part-time staff)
• Family friendly employer offering benefits to help support you and your family
• Career development and qualification opportunities
• Supportive and positive working environment with regular, robust supervision
• Excellent Local Government Pension Scheme (LGPS)
• Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
• An in-house Occupational Health service
• Employee discount scheme
• Cycle to Work scheme
• Links to employee networks such as Prism (LGBT+) network and the Young Employees Network. Gloucestershire Salary Sacrifice Green Car Scheme (T&C's apply)

How To Apply

If you feel you have the skills and experience required to make a positive difference then please submit your application and personal statement today by clicking the “Apply Now” Button.

For an informal discussion about the role or how your skill set may match ours, please contact Curtis Fulcher, Development Manager, on curtis.fulcher@gloucestershire.gov.uk

Closing Date: 4 March 2026

Interviews will be held in person on Tuesday 13 March 2026

Additional Information

To access the Job Profile for this role, please follow the link below:-

Job Profile-Data & Insights Assistant

The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer.

If you are an Internal applicant and consider yourself to have a disability* as per the Equality Act (2010), please declare this in an email to recruitment@gloucestershire.gov.uk, as this is NOT currently covered in the application due to a technical error.

By providing this information, you can choose to be considered for a guaranteed interview under our Disability Confident pledge if you meet all essential criteria. It also enables the recruiting manager to arrange any reasonable adjustments you may need during the process.

a disability is defined as: a physical or mental impairment, which has a substantial and long-term (more than 12 months) adverse effect on a person’s ability to carry out normal day-to-day activities.

Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.

We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.

Key skills/competency

• Data Analysis
• Data Input & Collation
• Reporting & Insights
• Customer Relationship Management (CRM)
• Administrative Support
• Organisational Skills
• Communication Skills
• Confidentiality & Accuracy
• Problem-Solving
• Team Collaboration