Lead Generation Specialist

About the Company

The client is a premier professional arena football organization and 7-time national champions, competing at the highest level of indoor football. They are known for consistent on-field success and a passionate fan base, with a strong and growing Hispanic audience representing nearly half of their supporters.

About the Role

This is an entry-level opportunity designed to support the ticket sales department by handling outbound outreach and qualifying group sales opportunities. The role focuses on high-volume lead generation, appointment setting, and prospect qualification—serving as a training ground for future full-cycle sales roles within the organization.

Work Environment / Culture

• Fast-paced, performance-driven sports sales environment
• Strong coaching and mentorship from experienced ticket sales professionals
• Clear growth path for high performers
• Emphasis on consistency, accountability, and communication
• Remote but highly connected team structure

Key Responsibilities

• Conduct outbound cold calls to businesses using a provided contact list
• Introduce the client group ticket packages and entertainment opportunities
• Qualify interest and identify decision-makers for group outings and corporate entertainment
• Schedule appointments for internal ticket sales representatives to close
• Follow and execute approved call scripts while building rapport with prospects
• Accurately log call activity, notes, and lead status in the CRM or tracking system
• Maintain consistent daily call volume and follow-up discipline
• Support Spanish-language outreach when applicable (if bilingual)

Must-Have Qualifications

• Clear, professional English communication skills (spoken and written)
• Comfort with outbound cold calling and high-volume dialing
• Strong coachability and willingness to learn sales fundamentals
• Reliable work ethic with the ability to consistently “pound the phones”
• Ability to work independently in a remote environment with stable internet
• Strong organizational skills and attention to detail for data entry and follow-up
• Motivated by performance, improvement, and career growth

Nice-to-Have Qualifications

• Bilingual Spanish / English (strongly preferred)
• Previous experience in sales, lead generation, customer service, or call centers
• Familiarity with sports, entertainment, or ticket sales environments
• Experience using CRM systems or ticketing platforms
• College education or equivalent professional experience

Growth & Career Path

• High performers may transition into full-cycle ticket sales (closer) roles
• Opportunity to gain access to ticketing systems with additional training
• Exposure to multiple sales cycles: group sales, season tickets, renewals
• Long-term potential to move into senior sales or marketing-related roles

Training & Support

• Structured onboarding
• Ongoing coaching and mentorship from experienced ticket sales leadership

Key skills/competency

• Lead Generation Specialist
• Outbound Calls
• Cold Calling
• Appointment Setting
• Prospect Qualification
• CRM
• Sales
• Ticket Sales
• Bilingual Spanish
• Sports Entertainment