Administrative & E-Commerce Operations Assistant
Globaltize · Latin America
- Hybrid
- Part-time
- $45,000 / year
- Latin America
Job highlights
- Support high-volume e-commerce operations remotely.
- Manage orders, returns, and supplier communications.
- Utilize QuickBooks Online and other systems.
- Collaborate directly with company leadership.
- Part-time role with full-time growth potential.
About the role
Administrative & E-Commerce Operations Assistant
Work Hours: Part-Time (Minimum 20 Hours/Week) with potential to expand to Full-Time
Schedule/Timezone: Flexible with availability for U.S. Business Operations
Location: 100% Remote (Latin America Only)
Overview
Help drive the back-end engine of a high-volume leader in the powersports industry. We are a fast-growing, 24/7 e-commerce company specializing in the motorcycle powersports industry. Operating with a high-volume inventory and drop shipping model, we support customers across the U.S. through efficient order management and dedicated service. We are seeking a highly detail-oriented Administrative & E-Commerce Operations Assistant to support our back-end operations and help our leadership focus on expansion. This role is ideal for an organized, tech-savvy professional who thrives in a dependable, remote environment and understands the nuances of e-commerce operations.
Key Responsibilities
- Managing and organizing the purchasing inbox, prioritizing supplier communications, and accurately entering invoices into QuickBooks Online.
- Entering shipment tracking into the FlxPoint system, ensuring customer orders are updated efficiently, and monitoring workflows to reduce shipping delays.
- Processing customer returns, issuing refunds through the credit card terminal, creating store credits, and ensuring all transactions are properly tracked for accounting.
- Communicating professionally with vendors and customers while collaborating with internal leadership via Microsoft Teams.
Must-Have Requirements
- 3–5 years of experience in e-commerce, drop shipping, fulfillment, or administrative operations.
- Strong experience with QuickBooks Online (highly preferred).
- Excellent English communication skills (written and verbal).
- High level of data entry accuracy and attention to detail.
- Ability to work independently and learn new software systems quickly.
- Reliable internet connection and a professional remote work setup.
- Consistency and accuracy when handling repetitive operational tasks.
Nice-to-Have Requirements
- Experience in the automotive, motorsports, or powersports industries.
- Familiarity with inventory management systems (e.g., FlxPoint).
- Bilingual (Spanish/English) communication skills.
- A passion for motorsports or automotive culture.
Why Join Us
This is an opportunity to join a small, fast-moving team where your work has a direct impact on our growth. You will collaborate directly with company leadership in a high-energy, 24/7 environment that values reliability and proactive problem-solving. We offer the flexibility of remote work with a clear path for professional growth—this role starts at 20 hours per week with the potential to transition into a full-time position based on your performance and our business needs. If you are a dependable professional who takes pride in operational excellence, we want to hear from you.
Key skills/competency
- E-commerce Operations
- Administrative Support
- QuickBooks Online
- Data Entry
- Order Management
- Customer Service
- Inventory Management
- Remote Work
- Problem-Solving
- Attention to Detail
Skills & topics
- E-commerce Operations Assistant
- Administrative Assistant
- Remote Jobs Latin America
- QuickBooks Online
- Order Management
- Customer Service
- Data Entry
- Drop Shipping
- Part-Time Remote
- E-commerce Support
How to get hired
- Tailor your resume: Highlight QuickBooks Online experience and e-commerce operations.
- Showcase remote skills: Emphasize reliability, self-discipline, and tech-savviness.
- Address requirements directly: Clearly state your years of e-commerce and admin experience.
- Prepare for interview: Discuss problem-solving, attention to detail, and system learning.
- Highlight relevant industries: Mention any powersports or automotive experience.
Technical preparation
Master QuickBooks Online features and shortcuts.,Practice accurate data entry with speed.,Familiarize yourself with FlxPoint or similar systems.,Set up a professional, reliable remote workspace.
Behavioral questions
Describe handling repetitive tasks with accuracy.,How do you prioritize a busy inbox?,Explain learning new software systems quickly.,How do you ensure effective remote communication?
Frequently asked questions
- What are the primary responsibilities for the Administrative & E-Commerce Operations Assistant at Globaltize?
- The Administrative & E-Commerce Operations Assistant at Globaltize will manage the purchasing inbox, process invoices in QuickBooks Online, enter shipment tracking, handle customer returns and refunds, and communicate with vendors and customers. This role focuses on supporting the back-end operations of a busy e-commerce company.
- Is this a remote position, and are there any location restrictions for Globaltize hiring?
- Yes, this is a 100% remote position. However, Globaltize is only hiring candidates located in Latin America for this role.
- What is the expected work schedule and potential for full-time employment at Globaltize?
- The role is initially part-time, requiring a minimum of 20 hours per week, with flexible scheduling as long as U.S. business operations are covered. There is potential for the role to expand to full-time based on performance and business needs.
- What software and systems are crucial for the Administrative & E-Commerce Operations Assistant at Globaltize to be proficient in?
- Strong experience with QuickBooks Online is highly preferred. Familiarity with inventory management systems like FlxPoint and proficiency with Microsoft Teams for communication are also beneficial.
- What are the essential qualifications for the Administrative & E-Commerce Operations Assistant role at Globaltize?
- Candidates must have 3-5 years of experience in e-commerce, drop shipping, fulfillment, or administrative operations, excellent English communication skills, high data entry accuracy, and the ability to work independently with a reliable remote setup.
- Does Globaltize require bilingual skills for the Administrative & E-Commerce Operations Assistant position?
- While not a strict requirement, bilingual (Spanish/English) communication skills are considered a 'nice-to-have' and would be advantageous for the role.
- What kind of growth opportunities are available for an Administrative & E-Commerce Operations Assistant at Globaltize?
- This role offers a clear path for professional growth, starting as part-time with the potential to move to full-time. Working closely with leadership in a fast-moving team allows for direct impact on company growth.