Job Overview
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Job Description
Integration Engineer
Harmonic is a leading provider of innovative broadband solutions that deliver video, voice, and data to communications providers around the world. GL team participates in the development, QA, and support of several generations of such solutions.
Requirements
- Bachelor/Master in Computer Science, Electronic Engineering, Telecommunications or equivalent.
- Expertise in IP network switching and routing protocols, TCP/IP stack is highly desirable.
- Hands-on experience with Linux.
- English level – intermediate and above.
Would be a plus
- Superior problem solving, analytical and communications skills.
- A strong understanding of IP protocols and telecommunication/cable operator networks.
- Experience in a technical support organization in a broadcast, communication, satellite, cable, telco or a similar domain.
- Experience with bash/python scripting.
- Experience with Jira, Confluence.
- Ability to work on flexible hours.
This position requires not frequently travel (once per quartal approximately).
Job responsibilities
- Responsible for integration and support in assigned product areas to Harmonic’s regional customer support engineers and, when necessary, customers who are diagnosing, troubleshooting, repairing and debugging complex system problems involving Harmonic and associated equipment.
- Report and track design, reliability and maintenance problems or bugs to R&D engineering groups.
- Assist, and implement both hardware and software upgrades to the existing Harmonic customer base.
What we offer
- Culture of caring: An inclusive culture of acceptance and belonging where you’ll build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders.
- Learning and development: Opportunities to try new things, sharpen skills, and advance your career with tools like Career Navigator.
- Interesting & meaningful work: Engage your curiosity and problem-solving skills on impactful projects shaping the world.
- Balance and flexibility: Explore functional career areas, roles, and work arrangements to achieve work-life balance.
- High-trust organization: Integrity, truthfulness, candor, and ethical practices are cornerstones of our company values.
About GlobalLogic
GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.
Key skills/competency
- Integration Engineer
- IP Networking
- Linux
- TCP/IP
- Bash Scripting
- Python Scripting
- Technical Support
- Troubleshooting
- Customer Support
- Harmonic Solutions
How to Get Hired at GlobalLogic
- Tailor your resume: Highlight your expertise in IP networking, Linux, and troubleshooting for the Integration Engineer role.
- Showcase scripting skills: Emphasize your experience with bash and Python, and any familiarity with Jira/Confluence.
- Demonstrate problem-solving: Provide examples of how you’ve diagnosed and resolved complex technical issues in past roles.
- Express communication skills: Be prepared to discuss your experience supporting customers and collaborating with R&D teams.
- Highlight flexibility: Mention your ability to work flexible hours and adapt to customer needs.
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