9 days ago

Pre-Sales & Technical Support Engineer

Global SNI Pvt. Ltd. - GSNI

On Site
Full Time
PKR 0
Lahore, Punjab, Pakistan

Job Overview

Job TitlePre-Sales & Technical Support Engineer
Job TypeFull Time
CategoryCommerce
Experience5 Years
DegreeMaster
Offered SalaryPKR 0
LocationLahore, Punjab, Pakistan

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Job Description

About Global SNI Pvt. Ltd.

Global SNI Private Limited has been a renowned provider of cybersecurity solutions and services for over a decade, serving a wide clientele across Pakistan.

About the Pre-Sales & Technical Support Engineer Role

Global SNI Pvt. Ltd. is seeking a client-facing Pre-Sales & Technical Support Engineer to bolster our cybersecurity solutions portfolio. This role supports products from leading vendors such as Sophos, Fortinet, Kaspersky, Bitdefender, and Symantec. Responsibilities include technical pre-sales support, solution positioning, post-sales coordination, and bridging communication between clients and principal vendors.

Key Responsibilities

  • Attend client meetings alongside the sales team to offer technical support.
  • Understand customer requirements thoroughly to propose appropriate cybersecurity solutions.
  • Actively support cross-selling and upselling initiatives.
  • Contribute to solution design, Bill of Quantities (BoQ) preparation, and technical documentation.
  • Coordinate with vendors for deal registration, configurations, and escalation management.
  • Support solution deployments and provide essential post-sales technical assistance.
  • Conduct product demonstrations and Proof of Concepts (POCs) as and when required.

Requirements

  • 2–5 years of hands-on experience in cybersecurity or network security solutions.
  • Direct exposure to at least one major vendor's products (e.g., Fortinet, Sophos, Kaspersky, Bitdefender).
  • Fundamental experience in firewall, endpoint, and network security implementation.
  • Demonstrated strong communication and presentation skills.
  • Ability to lead client-facing technical discussions effectively.
  • Vendor certifications (e.g., FCF, NSE, Sophos) are a significant advantage.

Ideal Candidate Profile

  • Possesses strong technical acumen and a drive for continuous growth.
  • Commercially aware and highly customer-focused.
  • Capable of working autonomously and managing tasks independently.
  • Exhibits a strong problem-solving mindset.

Key skills/competency

  • Cybersecurity Solutions
  • Network Security
  • Technical Pre-Sales
  • Customer Requirements Analysis
  • Solution Design
  • Vendor Coordination
  • Post-Sales Support
  • Product Demonstrations
  • Firewall Configuration
  • Endpoint Security

Tags:

Pre-Sales Engineer
Technical Support
Cybersecurity
Network Security
Solution Design
Client Engagement
Vendor Management
Fortinet
Sophos
Kaspersky
Bitdefender
Symantec
Firewall
Endpoint Security
Technical Documentation
Problem Solving
Product Demonstrations
Sales Support
Deployment
Security Solutions

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How to Get Hired at Global SNI Pvt. Ltd. - GSNI

  • Research Global SNI's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
  • Tailor your resume: Customize your resume to highlight cybersecurity pre-sales, technical support, and vendor-specific experience, matching the job description's keywords.
  • Showcase technical expertise: Prepare to discuss hands-on experience with Fortinet, Sophos, Kaspersky, or similar network security solutions and your problem-solving approach.
  • Demonstrate client-facing skills: Practice articulating complex technical concepts clearly for client meetings and showcasing your strong communication and presentation abilities.
  • Highlight vendor certifications: Emphasize any FCF, NSE, Sophos, or other relevant certifications to demonstrate specialized knowledge in cybersecurity.

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