Program Manager

@ Global Payments Inc.

Summary of This Role

The Program Manager manages implementations and conversions of varying size and complexity. They define problems, scope, and develop solution specifications while ensuring program execution and post-implementation evaluation. This role involves team management, client relationship building, and oversight of implementation plans, budgets, and schedules.

What Part Will You Play?

You will lead, plan, execute, and report on complex conversion/integration initiatives. Your responsibilities include creating and managing project plans, collaborating with multiple work streams, and ensuring quality and client satisfaction throughout the project lifecycle.

Key Responsibilities

• Manage and execute large implementation projects.
• Oversee financials, schedules, and resource allocation.
• Lead and influence cross-departmental teams.
• Establish strong client relationships and communication channels.
• Monitor risk, resolve issues, and ensure project quality.

Desired Skills and Qualifications

Required a Bachelor's Degree in Business, Finance, IT or related field along with minimum 8 years of program and project management experience. Preferred qualifications include PMP certification, Black Belt certification, and proficiency in MS Project. Experience in the credit card industry implementations is an advantage.

Benefits & Additional Information

Global Payments Inc. offers a comprehensive benefits package including medical, dental, vision, paid time off, retirement options, and more. Visa sponsorship is not available; candidates must be legally authorized to work in Canada without sponsorship.

Key skills/competency

Program Management, Implementation, Conversion, Integration, Project Planning, Client Communication, Budgeting, Risk Management, Team Leadership, Process Improvement