Solutions Engineer Central
Glean
Job Overview
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Job Description
About Glean
Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company’s cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence.
Glean was born from Founder & CEO Arvind Jain’s deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work.
You Will
- Partner with Account Executives to navigate complex, multi-stakeholder deal cycles with C-level executives
- Create and demo custom environments based off of customer industry and line of business
- Run and manage a technical POC cycle
- Perform customer facing activities including technical discovery calls
- Lead security based conversations to make customers comfortable with Glean’s security posture
- Work cross functionally with product and engineering to deliver customer request and be a voice of the customer
- Develop ROI and business justification reports and presentations
About You
- 5+ years of sales engineering or solution consulting experience in a SaaS organization
- Bachelor's degree in CS or a related field
- Excellent written and verbal communication skills
- Highly motivated, driven and self-starting individual
- Ability to work in a fast paced, team environment
- Clear examples of partnering with AEs to run technical deal cycles with Enterprise customers
- A consultative approach with solving your customer’s business challenges and having a track record of successfully overcoming technical and security objections
- Familiarity with any cloud environment (GCP, AWS, Azure)
- Proficiency in Python or Java
- Ability to configure, monitor and maintain API based integrations
Location
This role is remote-based in the Central region of the U.S.
Compensation & Benefits
The OTE range for this position is $110,000 - $235,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.
We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.
We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.
Key skills/competency
- Sales Engineering
- Solution Consulting
- SaaS
- Technical Discovery
- Security Posture
- API Integrations
- Cloud Environments
- Python
- Java
- ROI Analysis
- Enterprise Search
How to Get Hired at Glean
- Research Glean's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor to understand their Work AI vision.
- Tailor your resume: Customize your resume to highlight 5+ years of sales engineering or solution consulting experience in SaaS, emphasizing technical discovery, security, and API integration skills.
- Master technical and security aspects: Prepare for deep dives into cloud environments (GCP, AWS, Azure), Python/Java proficiency, and Glean's security posture to comfortably address customer concerns.
- Showcase consultative selling: Be ready to provide clear examples of how you've partnered with Account Executives to overcome technical objections and solve complex business challenges for enterprise customers.
- Prepare for executive engagement: Practice articulating the value proposition of Glean's AI platform to C-level executives, focusing on productivity gains and knowledge management efficiency.
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