Administration Officer

@ G.James Group

About the Administration Officer Role

We are seeking a motivated and customer-focused Administration Officer to join our Adelaide Windows & Doors team. In this key role at G.James Group, you will act as the first point of contact for customers and support our operations team.

Your Role

As an Administration Officer, you will be responsible for providing high-quality administrative and customer support to ensure the smooth running of our branch.

Your Key Duties Will Include

• Handling inbound and outbound phone enquiries with professionalism.
• Supporting new and existing customers with various requests.
• Managing accounts payable, banking, and credit control.
• Providing administrative support to the sales, production, and management teams.
• Developing strong knowledge of our products, systems, and internal processes.

About You

The ideal candidate will have excellent phone etiquette, a strong customer service mindset, be adaptable and reliable, possess exceptional attention to detail, and be highly organised. A working knowledge of Microsoft Office 365, a current driver’s licence, and reliable transport is required.

Why Join Us?

This is a full-time, permanent position offering a competitive salary based on experience and capability. Enjoy career development, ongoing training opportunities, corporate health benefits including 7% BUPA health cover, and access to an Employee Assistance Program (TELUS Health). Join a proudly Australian owned company with 108 years of industry leadership.

Application Process

To apply, send an updated resume and cover letter. Please note, a full pre-employment medical including drug and alcohol screening is required.

Key skills/competency

• Customer service
• Administration
• Phone etiquette
• Accounts management
• Office support
• Microsoft Office 365
• Organisational skills
• Detail orientation
• Time management
• Communication