Engineering Manager, Infrastructure Platforms

Engineering Manager, Infrastructure Platforms at GitLab

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

An Overview of this Role

As Engineering Manager, Infrastructure Platforms at GitLab, you’ll focus on building and supporting a high-performing team that keeps our platforms secure, reliable, and scalable. Your primary responsibility is to hire, coach, and develop team members, and to create an environment where they can do their best work while delivering strong results.

You’ll partner closely with Product Managers and Engineering leaders across GitLab to translate business goals and customer needs into resilient infrastructure platforms that power all our offerings, including GitLab.com, GitLab Dedicated, and self-managed deployments.

You and your globally distributed team will work in an agile and asynchronous way to evolve how GitLab operates core platform components, improve system reliability and performance, and support new product capabilities at scale.

In this role, you’ll balance hands-on technical leadership with people management. You’ll guide architecture and design discussions, help your team navigate complex tradeoffs, and ensure we operate GitLab with a strong focus on security, performance, and availability. You’ll also be part of the Incident Management on-call rotation, collaborating with reliability engineers and development teams to meet availability goals and continually improve how we respond to and learn from incidents.

What You'll Do

• Hire, lead, and support a high-performing Infrastructure Platforms team, creating an environment where GitLab team members can do their best work and deliver strong results.
• Connect business goals and customer needs with sound engineering by partnering closely with Product Managers and other Engineering Managers to define and deliver scalable infrastructure platforms.
• Own agile delivery for your team, including planning, prioritization, and execution of projects that improve how we operate GitLab.com, GitLab Dedicated, and self-managed offerings.
• Guide the security, reliability, performance, and scalability of core platform components, working with your team to design, review, and iterate on solutions.
• Collaborate across Infrastructure Platforms, other Infrastructure groups, Support, and Customer Success to ensure our platforms meet the needs of teams that run and support GitLab.
• Dive into technical discussions and reviews, helping to unblock complex issues and translating technical trade-offs into clear context for non-technical stakeholders.
• Encourage continuous improvement in how we run our services, including quality, observability, incident response, and operational efficiency.
• Participate in the Incident Management on-call rotation, partnering with reliability and development teams to help ensure availability goals for GitLab.com are met.

What You'll Bring

• Experience leading infrastructure, platform, or development teams at scale, with a track record of building high-performing, values-aligned teams.
• Excellent technical background, including strong infrastructure and platforms experience and familiarity with Kubernetes, Ruby/Go, and continuous integration and continuous deployment (CI/CD) practices.
• Strong expertise in running and scaling large, consumer-grade platforms, with a focus on reliability, security, performance, and scalability.
• Ability to hire, develop, and coach team members, creating an environment where people can thrive and deliver meaningful results.
• Effective cross-functional collaboration skills, including the ability to partner with Product Managers, Engineering Managers, and other stakeholders to align on goals and outcomes.
• Ability to deep dive into complex technical issues and translate them into clear, actionable language for both technical and non-technical audiences.
• Experience managing remote, globally distributed teams and working effectively in an all-remote, asynchronous environment.
• Passion for open source and developer tools, with a commitment to GitLab's values, inclusive culture, and high-performance expectations.

About The Team

Infrastructure Platforms is responsible for ensuring that GitLab operates, delivers, and scales efficiently across all offerings, including GitLab.com, GitLab Dedicated, and self-managed customers. We own key platform and infrastructure services that other GitLab teams and customers depend on every day, focusing on reliability, performance, security, and scalability. Our team operates fully remotely and collaborates asynchronously across multiple regions, leveraging GitLab's values of transparency and open communication. We face the challenge of running and evolving a consumer-scale, mission-critical platform while continuously improving how we operate GitLab, and feeding those learnings back into the product to improve the overall customer experience. For more on how we work, see the Infrastructure section of the GitLab handbook.

Key skills/competency

• Infrastructure Management
• Platform Engineering
• Team Leadership
• Scalability
• Reliability Engineering
• Kubernetes
• CI/CD
• Ruby/Go Development
• Incident Management
• Agile Methodologies