Solutions Engineer

About GitHub

GitHub is the world’s leading platform for agentic software development — powered by Copilot to build, scale, and deliver secure software. Over 180 million developers, including more than 90% of the Fortune 100 companies, use GitHub to collaborate, and over 77,000 organisations have adopted GitHub Copilot.

In this role, you can work remotely from the United States.

Overview of the Solutions Engineer Role

GitHub is expanding its Solutions Engineering team and is seeking experienced professionals to enhance pre-sales support for SMB & Mid-Market customers. As a Solutions Engineer, you will align technology solutions with customer needs, serving as a trusted advisor. This role is key in driving technology adoption and integration, helping customers maximize GitHub’s value while gaining hands-on experience in solving complex technical challenges, deepening industry expertise, and influencing strategic decision-making.

Key Responsibilities

• Develop and maintain technical relationships in the pre-sales stage with business customers and prospects, acting as a key technical point of contact to ensure customer satisfaction and product adoption.
• Collaborate with the SMB & Mid-Market Sales teams to identify customer business requirements, match them to product features, and provide live demonstrations of the GitHub Enterprise platform.
• Serve as an intermediary between sales and technical teams, communicating customer feedback to influence product strategy and contributing to internal knowledge bases.
• Educate prospects on product implementation and usage, while advocating for customer interests by sharing feedback within GitHub.
• Assist customers in integrating GitHub with existing development tools and workflows, providing technical guidance on DevOps pipelines, code deployment options, and network infrastructure.
• Maintain awareness of trends in the Source Control Management industry and contribute to both internal and customer documentation to support product usage and adoption.
• Articulate the value of DevOps and DevSecOps practices, including AI-assisted development workflows, to external stakeholders through pre-sales presentations, product demonstrations, and technical documentation.
• Lead initiatives aimed at improving customer success and retention by developing best practices for product usage and facilitating workshops or training sessions for customers.
• Participate in the development of sales strategies by providing technical insights and competitive analysis to help position GitHub's offerings effectively against competitors.

Required Qualifications

• 4+ years’ experience in technical consulting, technical consultative selling, or related technical/sales/industry experience, OR bachelor's degree in Computer Science, Information Technology, Engineering, or related field AND 2+ years’ experience in technical consulting, technical consultative selling, or related technical/sales/industry experience, OR master's degree in Computer Science, Information Technology, Engineering, or related field, OR equivalent experience.
• Experience owning all technical aspects of the sales cycle from discovery to qualification to proof-of-concept design/execution to post-sales transition.
• Familiarity with modern development workflows (e.g., AI coding assistants, agentic development tools, CI/CD, DevOps, and security best practices).
• Ability to travel up to 25% when needed.

Preferred Qualifications

• 6+ years' experience in technical consulting, technical consultative selling, or related technical/sales/industry experience.
• 1+ year(s) experience in digital transformation using software modernization to drive customer business outcomes.
• 1+ year(s) experience in business consulting, consultative selling, or customer facing experience.
• Proficiency in enterprise software development and application security practices, including experience with SAST, DAST, and SCA tools, as well as a deep understanding of GitHub Advanced Security and CodeQL.
• Demonstrated success in technical consultative selling, with the ability to engage in strategic discussions with customers and influence decision-making processes.
• Demonstrated success in driving customer satisfaction and retention through proactive support and relationship management, showcasing an ability to build long-term partnerships.

Compensation and Benefits

The base salary range for this job is USD $67,690.00 - USD $179,620.00 per year. This role also offers the opportunity to earn sales incentives, with on-target earnings (OTE) based on a 70/30 base salary/sales incentive split. Pay ranges are based across the United States, with an individual's base pay depending on geographical location, experience, knowledge, skills, and abilities. GitHub offers benefits and additional rewards, including annual bonus and stock, allocated based on individual impact.

GitHub Values

• Customer-obsessed
• Ship to learn
• Growth mindset
• Own the outcome
• Better together
• Diverse and inclusive

Key Skills/Competency

• Technical Consulting
• Pre-sales Engineering
• DevOps & DevSecOps
• CI/CD
• Application Security (SAST, DAST, SCA)
• Customer Relationship Management
• Product Demonstrations
• AI-assisted Development
• Enterprise Software Integration
• Strategic Technical Advisory