Senior Solutions Engineer

About GitHub

GitHub is the world’s leading platform for agentic software development — powered by Copilot to build, scale, and deliver secure software. Over 180 million developers, including more than 90% of the Fortune 100 companies, use GitHub to collaborate, and more than 77,000 organisations have adopted GitHub Copilot.

GitHub helps companies and organizations succeed by allowing them to build better software, together.

Overview of the Senior Solutions Engineer Role

We are seeking an experienced Senior Solutions Engineer in the United States to provide technical presales support for our enterprise customer base. This role involves managing the technical relationships with customers and prospects, acting as a trusted advisor to overcome technical objections, and creatively solving pain points within a customer's Software Development Lifecycle (SDLC). You will work closely with internal sales and product teams to identify solutions that align with customer business needs and document requests to enhance GitHub's platform capabilities.

We are passionate about the quality of our work. If you are technically sharp, business-minded, and people-oriented, this role at GitHub could be an excellent fit for you.

Key Responsibilities

• Identifying customer business and technical requirements, then aligning them with appropriate product solutions.
• Building joint customer strategies with enterprise sales, support, and customer success teams to drive product adoption.
• Delivering compelling live demonstrations of GitHub’s products and platform to prospective customers.
• Navigating complex technical scenarios to facilitate customer migrations to GitHub from their existing development tools and workflows.
• Building strong relationships with key decision-makers and serving as a customer's primary technical point of contact and advocate.
• Learning about customer successes and challenges, sharing this valuable feedback within GitHub, and actively advocating for customer interests.
• Applying your understanding of customer environments and goals to provide oversight and guide post-sales teams toward successful outcomes.

Qualifications

Required Qualifications:

• 8+ years of experience in technical consulting, technical consultative selling, or related technical/sales/industry experience.OR
• Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related field AND 6+ years of experience in technical consulting, technical consultative selling, or related technical/sales/industry experience.OR
• Master's Degree in Computer Science, Information Technology, Engineering, or a related field AND 4+ years of experience in technical consulting, technical consultative selling, or related technical/sales/industry experience.OR
• Doctorate in Computer Science, Information Technology, Engineering, or a related field.OR
• Equivalent experience.
• Experience owning all technical aspects of the sales cycle from discovery and qualification to proof-of-concept design/execution and post-sales transition.
• Ability to travel up to 25% when needed.

Preferred Qualifications:

• 10+ years of experience in technical consulting, technical consultative selling, or related technical/sales/industry experience.OR
• Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 8+ years of experience in technical consulting, technical consultative selling, or related technical/sales/industry experience.OR
• Master's Degree in Computer Science, Information Technology, Engineering, or related field AND 6+ years of experience in technical consulting, technical consultative selling, or related technical/sales/industry experience.OR
• Doctorate in Computer Science, Information Technology, Engineering, or related field AND 4+ years of experience in technical consulting, technical consultative selling, or related technical/sales/industry experience.OR
• Equivalent experience.
• 3+ years of experience in digital transformation, leveraging software modernization to achieve customer business outcomes.
• Excellent written and verbal communication skills, with prior public speaking experience.
• Demonstrable knowledge of the enterprise Software Development Lifecycle (SDLC) and experience working with large software development teams to solve technical and business challenges.
• Domain knowledge in one or more of the following:
  • Source Control Management (SCM), including Git & GitHub workflows, and the value of DevOps & DevSecOps.
  • Continuous Integration and Continuous Delivery (CI/CD) architecture, tools, and workflows.
  • DevSecOps, including software composition and security analysis, SAST/DAST tooling, and common patterns & industry trends.
  • Artificial Intelligence’s impact on the developer tools space.
• Experience with regulated industry customers, particularly in manufacturing sector technical sales or solving manufacturing software development, implementation, or compliance challenges.

GitHub Values

• Customer-obsessed
• Ship to learn
• Growth mindset
• Own the outcome
• Better together
• Diverse and inclusive

Key Skills/Competency

• Technical Consulting
• Presales Support
• Software Development Lifecycle (SDLC)
• DevOps & DevSecOps
• Continuous Integration/Delivery (CI/CD)
• Git & GitHub Workflows
• Enterprise Software
• Customer Relationship Management
• Technical Advocacy
• AI in Developer Tools