What is the primary focus of the IT Specialist role at GitGuardian?

The IT Specialist role at GitGuardian focuses on both proactive improvements and automation (60% of the time) and operational support (40% of the time). This includes automating workflows, managing IT security controls, improving inventory systems, and providing global support for hardware, software, and account issues.

What technical skills are most important for an IT Specialist at GitGuardian?

Key technical skills for this role include experience with Identity & Access Management tools like Okta and Google Workspace, Device Management platforms such as Kandji MDM, and automation tools like n8n, Terraform, or Ansible. Proficiency in Mac and Linux environments is also essential. Familiarity with security and compliance concepts like SOC 2 is highly valued.

What is the interview process like for the IT Specialist position at GitGuardian?

The interview process includes an initial chat with your future manager, a technical interview focusing on real-world IT scenarios and automation challenges, and a final interview with an Executive Manager (CTO). References will also be checked at the end of the process.

Does GitGuardian offer remote work for the IT Specialist role?

No, the IT Specialist role is described as a 100% on-site role, though with remote flexibility when needed. This indicates a primary expectation of working from the office location.

What kind of experience is GitGuardian looking for in an IT Specialist candidate?

GitGuardian is looking for candidates with 0-3 years of professional IT support or systems administration experience. Essential qualities include comfort with Mac and Linux, an automation mindset, a security-aware approach, and strong communication skills. Exposure to compliance frameworks and specific tools like Okta and MDMs are beneficial.

How does GitGuardian ensure diversity and inclusion in its hiring process?

GitGuardian is committed to building a diverse, equitable, and inclusive workforce. They optionally ask for gender identity on the application page to track diversity, which is not shared with the hiring team and does not impact the hiring decision. This data helps them improve their DEI efforts.

What are the benefits of working as an IT Specialist at GitGuardian?

Benefits include a competitive package with BSPCE, lunch vouchers, sponsored Wellpass (gymlib), health insurance, home office setup allowance, yearly holiday allowance, a referral bonus, and a monthly team-building budget. They also offer opportunities for long-term career development.

What is the company culture like at GitGuardian?

GitGuardian fosters a culture where team members are knowledgeable, committed, serious, and aligned with the company's mission. They emphasize being team players, supporting each other's growth, and maintaining a diverse environment. The company is agile, offers trust and autonomy, and encourages transparent internal communication.

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About GitGuardian

GitGuardian is a global post-Series C cybersecurity scale-up, with team members in France, Europe and in the USA. Among our early investors who saw our market value proposition, are the co-founder of GitHub, Scott Chacon, along with Solomon Hykes, Docker's co-founder. American and European top-tier VC firms have also invested in GitGuardian. GitGuardian leads the way in Non-Human Identity security, offering end-to-end solutions from secrets detection in code, productivity tools and environments to strong remediation, observability and proactive prevention of leaks. Our solutions are already used by more than 600K developers worldwide!

About Your Team And Your Mission

You'll join our 4-person Security & IT team, working closely with Office Management and collaborating across all departments. As a cybersecurity scale-up handling sensitive secrets for Fortune 500 companies, our IT operations are a trust multiplier—every access control, device policy, and automation we build reinforces the security posture we promise our customers. With GitGuardian growth expected in the next 18 months, your work will directly enable that scale while maintaining our SOC 2 certification and zero-trust principles. You're not just "IT support"—you're building the secure, frictionless foundation that lets engineers ship faster, sales teams work globally, and the company expand without operational chaos.

Your Main Responsibilities Will Be

Proactive improvements and automation (60% of your time)

Automate onboarding/offboarding workflows using N8N, Okta, Google Workspace, and custom scripts
Improve our hardware inventory system and asset tracking processes
Design and deploy IT security controls aligned with SOC 2 compliance
Build self-service tools and documentation to reduce repetitive support tickets
Optimize device management policies across Mac and Linux fleets using Kandji MDM

Operational support (40% of your time)

Respond to IT support requests
Manage access requests following least-privilege principles
Handle laptop ordering, delivery tracking, and device configuration
Procure and manage accessories (headsets, peripherals, etc.)
Troubleshoot hardware, software, and account issues for team members globally

Tech & tools you'll touch

Identity & Access

Okta (SSO, SCIM provisioning)
Google Workspace (email, Drive, admin console)
1Password (company password vault)

Device Management

Kandji (Mac MDM platform)
FleetDM (Linux MDM platform)
Apple Business Manager (automated enrollment)
Google Sheets (hardware inventory tracking)

Automation & Infrastructure

Terraform & Ansible (Infrastructure as Code)
GitLab CI & GitHub Actions (automation pipelines)
n8n (workflow automation)

Ticketing & Collaboration

Linear
Slack (primary communication, support channels)
Notion (documentation, runbooks, processes)

Security & Compliance

Vanta (SOC 2 compliance automation)
Crowdstrike (EDR/endpoint protection)
Tailscale (VPN infrastructure)

Procurement & Finance

Spendesk (corporate spend management, invoice processing)
Apple eCommerce & Dell Premier (hardware vendors)

About You

If you think you match at least 70% of these criteria, please apply! Here's what we consider essential for success in this role:

Fluent English (written and spoken)—our team spans 20+ countries
0-3 years of professional IT support or systems administration experience
Comfortable with Mac and Linux environments—you've managed devices, troubleshot OS issues, or supported end users on both platforms
Automation mindset—you naturally ask "How can I prevent this ticket from happening again?"
Security-aware approach—you understand the "why" behind access controls, encryption, and least-privilege principles
Clear communicator with empathy—you translate technical concepts for non-technical colleagues and document processes others can follow

The following skills would strengthen your application but aren't required:

Exposure to compliance frameworks (SOC 2, ISO 27001)
Experience with Okta and Google Workspace Admin
Hands-on MDM experience (Kandji, Jamf, Fleet, or similar)
YAML/JSON configuration files
GitHub/GitLab workflows
Previous experience in a SaaS or cybersecurity company

The interview process

At GitGuardian, we are committed to building a diverse, equitable and inclusive workforce. We will ask for your gender identity on the application page to help us understand the diversity of our applicant pool and to track our progress in attracting and hiring a diverse workforce. The information is optional and will not be disclosed to the hiring manager or the interview team and will not be considered in the hiring process. We appreciate your willingness to share this with us so that we can continue to improve our diversity, equity and inclusion efforts.

1. Interview with your future manager (30-45min)

To know more about yourself and your achievements, and present to you the team.

2. Technical interview (60min)

To evaluate your skills for the position and project yourself into the role. We will ask you to solve real-world IT scenarios we face—troubleshooting, access request handling, and a small automation challenge. We'll share the format in advance.

3. Final interview with an Executive Manager (30min)

Discuss with our CTO about GitGuardian's vision, security culture, and where IT fits in our 2-year growth plan.

4. References check

You can start thinking about two contacts who can attest to your previous or current professional experiences. These contacts should be as recent as possible, and we will call them at the end of the process.

Benefits

💰 Package that includes BSPCE
🍜 Lunch voucher (Swile, 12€ at 50%)
👟 Sponsored Wellpass (gymlib)
🏥 Non-charged health insurance for children (Sidecare / Generali)
💻 Up to €300 to improve your home office set-up
🌴 Yearly holiday allowance
🤝 Referral bonus of 4000€ for any new Guardian we might hire thanks to you
🎡 Team building: monthly budget dedicated to each employee that you can spend as you wish, with colleagues (latest examples to date: Michelin star restaurant, karaoke, stand-up show, kitesurfing week-end, ...)

And also...

🏡 Remote policy: 100% on-site role (with remote flexibility when needed of course)
📈 Opportunities for career development in the long term

More about GitGuardian!

Products

Understand how GitGuardian works in this short video! Want to go even further? Check out our public roadmap! Check out the State of Secrets Sprawl Report to understand our mission and the industry. Our solutions are already used by hundreds of thousands of developers in all industries and GitGuardian platform is the n°1 app on the GitHub marketplace 🔥

Clients

GitGuardian helps organizations find exposed sensitive information that could often lead to tens of millions of dollars in potential damage. More than 70% of our customers are in the United States. Many F500 companies use GitGuardian's platform.

People

The Guardians are knowledgeable, committed, serious, aligned with the company’s mission, and true team players: always willing to help each other grow our skill sets! The team is diverse and we hail from more than 20 different countries. We are also agile, remote-friendly, and fun people to work with. You will get trust & autonomy on your perimeter with a very transparent internal communication and a strong impact on the company development.

Key skills/competency

IT Specialist
IT Support
Systems Administration
Automation
Security Controls
Device Management
SOC 2 Compliance
Okta
Google Workspace
Kandji MDM

Tailor your resume: Highlight IT support, systems administration, automation, and security-aware experiences, matching keywords from the job description.
Showcase automation skills: Detail projects or experiences where you've automated onboarding/offboarding or improved processes using tools like Okta, Google Workspace, or scripting.
Emphasize security mindset: Clearly articulate your understanding of least-privilege principles, encryption, and compliance frameworks like SOC 2.
Prepare for technical scenarios: Be ready to troubleshoot real-world IT issues, handle access requests, and demonstrate automation capabilities in the technical interview.
Understand GitGuardian's mission: Research their cybersecurity solutions, investor profile, and commitment to SOC 2 compliance to align your responses with company values.

IT Specialist

Job highlights

About the role