Senior Technical Writer and Documentation Speci...
@ General Dynamics Information Technology

Hybrid
$80,000
Hybrid
Full Time
Posted 1 day ago

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XXXXXXXX XXXXXXXXXXX XXXXXXX***** @gdit.com
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Job Details

About the Role

The Senior Technical Writer and Documentation Specialist at General Dynamics Information Technology will support Federal Legacy Healthcare and Electronic Medical Record Systems. This remote role requires US residency and involves working closely with clinicians, developers, and federal staff to produce, update, and maintain technical documents and online help files.

Responsibilities

  • Apply customer-specified formats for diverse documentation types.
  • Convert outdated PDFs or Word documents into current formats.
  • Create, review, edit, and maintain user and technical guides including installation, configuration, setup guides, release notes, security manuals, and online help.
  • Ensure documents meet Section 508 Compliance standards.
  • Collaborate with technical teams to integrate online help within software.
  • Participate in special projects as required.

Requirements

  • 5+ years of technical writing experience supporting Indian Health Service environments.
  • Bachelor’s degree and Technical Writing Certificate from an accredited institution.
  • Advanced proficiency with MS Word, Adobe RoboHelp, Adobe Acrobat Pro, and Snagit.
  • Working knowledge of Microsoft PowerPoint, Visio, MS Paint, SharePoint, Outlook and Azure DevOps.
  • Experience with Federal Health IT systems including IHS RPMS and VA VistA.
  • Ability to work on a remote/distributed team and manage multiple priorities.

Preferred Skills

  • Familiarity with MS Excel, Adobe PageMaker, HCL Notes, and FullShot.
  • Experience with Agile methodologies and scrum practices.
  • Proficiency in designing online procedures, job aids, policies, and quick reference cards.

Benefits

General Dynamics Information Technology offers a full flex work week, a 401K with company match, comprehensive health and wellness packages, professional growth opportunities including training and certifications, paid vacation and holidays, and remote work options.

Key Skills/Competency

  • Technical Writing
  • Documentation
  • Adobe RoboHelp
  • Section 508
  • MS Word
  • Healthcare IT
  • Federal Systems
  • Online Help
  • Collaboration
  • Compliance
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How to Get Hired at General Dynamics Information Technology

🎯 Tips for Getting Hired

  • Customize Your Resume: Tailor experiences to technical writing and compliance.
  • Highlight Technical Skills: Emphasize Adobe RoboHelp and MS tools.
  • Research GDIT: Learn about their federal IT and healthcare services.
  • Prepare Examples: Showcase documentation samples and project impacts.
  • Practice Interviews: Focus on technical and remote collaboration insights.

📝 Interview Preparation Advice

Technical Preparation

Review Adobe RoboHelp tutorials.
Practice MS Word and Visio document formatting.
Study Section 508 compliance guidelines.
Understand federal healthcare IT systems.

Behavioral Questions

Describe past team collaboration experiences.
Explain handling tight deadlines in remote work.
Share experience adapting to feedback.
Discuss managing multiple project priorities.

Frequently Asked Questions