Senior Systems Analyst AGILE

@ General Dynamics Information Technology

Job Overview

The Senior Systems Analyst AGILE at General Dynamics Information Technology supports the DOE Office of the Chief Financial Officer, Office of Corporate Information Systems. This role provides O&M Support Services for Corporate Business Systems used by over 14,000 users.

Key Duties & Responsibilities

• Support at least seven business systems within the portfolio.
• Collaborate with business and IT teams in a fast-paced, agile environment.
• Define system scope, gather and analyze functional requirements.
• Develop user stories, mock-ups and groom product backlogs.
• Conduct system testing, troubleshooting and quality reviews.
• Coordinate with clients to resolve system design problems.
• Document system configurations and provide technical support.
• Act as backup Team Lead when necessary.

Qualifications & Experience

Bachelor’s degree in Computer Science, Information Systems, Software Engineering, Business or related field, with 8+ years of experience (or equivalent experience with HS/AA/AS degrees). Minimum 3 years Agile system analysis experience and strong communication skills are essential. U.S. Citizenship and ability to obtain a DOE clearance are required.

Desired Skills & Certifications

• ITIL v3 or v4 certification
• Agile Scrum Master or related certification
• Experience with ServiceNow
• Federal agency support experience

What GDIT Offers

Competitive salary, full flex work week, internal mobility, robust benefits package including medical, dental, vision, 401(k) match, and ample paid leave. Work remotely with a global technology company that delivers innovative solutions in digital modernization, AI/ML, Cloud, Cyber and application development.

Key skills/competency

• Agile
• Systems Analysis
• Customer Support
• Functional Requirements
• ServiceNow
• Documentation
• Team Collaboration
• System Testing
• Problem Solving
• Technical Support