Invoice Specialist I

Job Overview

The Invoice Specialist I at Genea plays a crucial role in assisting the Submeter Billing department. This position ensures high-level customer support through meticulous attention to accuracy, completeness, and timely entry and validation of data across various business systems.

Key Responsibilities

• Compute and perform quality control on invoices.
• Learn and apply business rules for identifying and resolving data quality issues.
• Communicate and coordinate effectively with other teams and departments within Genea.
• Accurately input and analyze customer, financial, and technical data into computer systems in a timely manner.
• Transform data into required formats, specifically Excel and company software.
• Provide professional and courteous support and service for all staff, clients, potential clients, subcontractors, and other parties via email and phone.
• Track the stage of assignments in Monday.com.
• Communicate with other staff members regarding availability to perform additional tasks.
• Provide training assistance to entry-level team members.
• Assist with the coordination and prioritization of assignments for Invoice Support Specialist / entry-level Invoice Specialists.
• Participate in company and team meetings, frequently leading team discussions.
• Assist senior staff with projects and tasks, contributing to process streamlining efforts.
• Provide courteous and helpful direction for clients and tenants to the appropriate contact.
• Perform other related duties as assigned by management.

Qualifications

Candidates for the Invoice Specialist I position should possess the following:

• An Associate degree or equivalent from a two-year college or technical school, OR 1-2 years’ related experience and/or training, OR an equivalent combination of education and experience.
• Strong general computer skills, including proficiency in Microsoft Office applications, especially Microsoft Excel.
• Strong math and deductive reasoning skills.
• Capacity to absorb large amounts of technical knowledge.
• An affinity for collaborating thoughtfully with a team.
• Demonstrated intelligence, curiosity, diligence, and integrity.
• Excellent communication skills – encompassing written, verbal, presentation, and listening abilities.
• A commitment to both personal and team excellence, evidenced by a pattern of achievement.
• Excellent organizational and analytical skills with a high level of attention to detail.

Benefits

Genea offers a comprehensive benefits program for full-time employees, including medical, dental, and vision insurance; flexible spending accounts (FSA); life insurance; accidental death and dismemberment (AD&D) insurance; long-term disability (LTD) coverage; paid time off (PTO); and a 401(k) retirement savings plan.

Key skills/competency

• Invoice Processing
• Data Entry
• Quality Control
• Customer Support
• Microsoft Excel
• Financial Data Analysis
• Team Collaboration
• Organizational Skills
• Problem Solving
• Communication Skills