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GEICO

Auto Damage Trainee

GEICO · New York, NY

  • Hybrid
  • Full-time
  • $66,665 / year
  • New York, NY

Job highlights

  • Trainee program to learn auto damage adjustment.
  • Field role covering Bronx, NY area.
  • Paid training includes hands-on experience.
  • Assess vehicle damage and estimate repair costs.
  • Travel to various locations for inspections.

About the role

About GEICO

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

The Opportunity

GEICO is looking for motivated individuals with a passion for customer service and an interest in our Auto Damage Trainee program. Help our customers when they need us most after an accident and help them get back on the road. Please note that this is a field role. Any candidate(s) selected for the role would be assigned a GEICO fleet vehicle and would be responsible for covering the Bronx, NY area.

What Makes This Opportunity Exciting?

Our team is looking for candidates who are service driven, thrive in environments that require multitasking, and enjoy being on the go! GEICO’s industry-leading paid trainee program includes 3 weeks of required hands-on experience at our Ashburn, VA training facility in addition to 2 weeks in a field training center (NY, TX, CA) with mentors to help you learn and grow. Let GEICO teach you how to write estimates and adjust claims so you can directly assist our customers after accidents or major disasters. Your unique skillset, along with the latest auto-adjusting tools and tech will help you:
  • Inspect and assess vehicle damage caused by all types of accidents
  • Estimate vehicle repair costs and negotiate equitable settlements
  • Partner with other adjusters and supervisors to work with body shops, rental partners, and parts providers
Auto Damage Adjusters will travel within their assigned territory to body shops, salvage and tow yards, and at times customers homes to write estimates, inspect damage, and interact with the public face-to-face. Adjusters work independently and with their team to ensure that appointments and customer follow up are handled in a timely manner.

Incentives And Additional Perks

  • Sign on bonus: $1,500 for candidates who hold an adjuster’s license that is active and in good standing.
  • Starting pay rate varies based upon position and location. Ask your Recruiter for details!
  • Health & Wellness: Comprehensive healthcare and well-being support available on Day 1.
  • 401(k) Match: From day one, you’ll be automatically enrolled in our 401(k) plan with a 6% pre-tax contribution. We match 100% of your contributions, up to 6% of your eligible earnings, with employer contributions added to your account each paycheck and vesting immediately.

What We’re Looking For

  • Critical thinking and decision making in a fast-paced environment
  • Strong computer proficiency, including familiarity with Microsoft Office Suite
  • Ability to prioritize work and multi-task, while navigating through multiple business applications
  • Experience with KPIs and measurable goals
  • High School Diploma or equivalent required, bachelor's degree (preferred)
  • Active Insurance Adjusters license (preferred)

The GEICO Pledge

Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs. We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

Key skills/competency

Customer Service, Claims Adjustment, Vehicle Damage Assessment, Repair Cost Estimation, Negotiation, Field Operations, Problem-Solving, Adaptability, Time Management, Communication.

Skills & topics

  • Auto Damage Trainee
  • Claims Adjuster
  • Customer Service
  • Field Operations
  • Vehicle Damage Assessment
  • Repair Estimation
  • GEICO
  • Insurance
  • Automotive
  • Trainee Program

How to get hired

  • Customize your resume: Highlight customer service, problem-solving, and any auto-related experience.
  • Tailor your cover letter: Express your passion for helping customers and interest in the auto damage field.
  • Ace the interview: Prepare to discuss your decision-making skills and ability to work independently.
  • Showcase your strengths: Emphasize your computer proficiency and multitasking abilities.
  • Highlight preferred qualifications: Mention any active adjuster's license or bachelor's degree.

Technical preparation

Familiarize with Microsoft Office Suite.,Understand basic vehicle components.,Practice critical thinking and problem-solving.,Learn about customer service best practices.

Behavioral questions

How do you handle stressful situations?,Describe a time you multitasked successfully.,How do you approach customer service challenges?,How do you manage your time effectively?

Frequently asked questions

What is the GEICO Auto Damage Trainee program?
The GEICO Auto Damage Trainee program is a comprehensive, paid training initiative designed to equip individuals with the skills needed to become auto damage adjusters. It includes classroom and field-based learning to help you assess vehicle damage, estimate repair costs, and assist customers after accidents.
What are the key responsibilities of an Auto Damage Trainee at GEICO?
As an Auto Damage Trainee, you will learn to inspect and assess vehicle damage, estimate repair costs, negotiate settlements, and partner with body shops and rental partners. You will also interact with customers face-to-face and manage appointments within your assigned territory.
Is the Auto Damage Trainee role a field position?
Yes, this is a field role. Candidates selected will be assigned a GEICO fleet vehicle and will be responsible for covering a specific territory, which in this case is the Bronx, NY area.
What kind of training is provided for the Auto Damage Trainee program?
GEICO provides an industry-leading paid trainee program that includes 3 weeks of hands-on experience at their Ashburn, VA training facility and 2 weeks in a field training center with mentors. You will be taught how to write estimates and adjust claims.
What are the preferred qualifications for the Auto Damage Trainee role at GEICO?
While not always required, preferred qualifications include a Bachelor's degree and an active Insurance Adjusters license. Demonstrating critical thinking, strong computer proficiency, and the ability to multitask are also highly valued.
What is the sign-on bonus for this role?
A sign-on bonus of $1,500 is offered to candidates who hold an active and valid adjuster's license in good standing.
What are the benefits offered by GEICO for this position?
GEICO offers comprehensive benefits starting on Day 1, including healthcare and well-being support, and a 401(k) plan with a 6% employer match that vests immediately. Other rewards include performance incentives and tuition assistance.
Will GEICO sponsor a new applicant for employment authorization?
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
Can I work remotely as an Auto Damage Trainee?
No, this is a field role that requires you to travel within your assigned territory. While GEICO offers some flexibility with their GEICO Flex program for other roles, this specific position is not remote.
What is the salary range for the Auto Damage Trainee position?
The provided annual salary range is $32.05 - $50.36 per hour. The final salary offered will depend on various factors including experience, education, location, and business considerations.