
Auto Damage Adjuster
GEICO · Fairfax, VA
- Hybrid
- Full-time
- $92,000 / year
- Fairfax, VA
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Job highlights
- Handle auto damage claims promptly and accurately.
- Utilize technical and industry knowledge for complex claims.
- Provide excellent customer service throughout the claims process.
- Requires minimum 12 months of auto damage experience.
- Position offers great rewards, culture, and career growth.
About the role
Auto Damage Adjuster - Fairfax/Leesburg, VA
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
About the Role
We are looking for talented Auto Damage Adjusters to join our team in Fairfax/Leesburg, VA. As an experienced Adjuster, you should have a minimum of 12 months of Auto Damage experience and demonstrated a track record of success delivering excellent customer service while promptly and accurately settling claims. The ideal candidate will have the ability to handle complex claims using their technical and industry knowledge.
Qualifications & Skills
- Valid driver’s license (must meet company underwriting guidelines) and the ability to maintain applicable state and federal certifications and permits.
- Willingness to be flexible with primary work location – position may require either remote/field/in-office work.
- Solid computer, mechanical aptitude, and multi-tasking skills.
- Effective attention to detail and decision-making skills.
- Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities.
- Minimum of high school diploma or equivalent.
Annual Salary
$36.63 - $57.49 per hour / $73,800 - $115,000 annually. The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.
The GEICO Pledge
Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs. We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
Equal Employment Opportunity
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Key skills/competency
- Auto Damage Adjustment
- Claims Settlement
- Customer Service
- Technical Knowledge
- Industry Knowledge
- Computer Skills
- Mechanical Aptitude
- Attention to Detail
- Decision Making
- Communication Skills
Skills & topics
- Auto Damage Adjuster
- Claims Adjuster
- Insurance Adjuster
- Auto Insurance
- Claims Handling
- Customer Service
- Mechanical Aptitude
- Technical Skills
- VA Jobs
- Fairfax Jobs
How to get hired
- Customize your resume: Highlight your 12+ months of auto damage experience, customer service success, and claims settlement skills. Tailor keywords to match the job description.
- Showcase technical skills: Emphasize your computer proficiency, mechanical aptitude, attention to detail, and decision-making abilities in your application.
- Demonstrate communication: Provide examples of your effective verbal and written communication skills in your resume and cover letter.
- Understand GEICO's culture: Research The GEICO Pledge (Great Company, Great Culture, Great Rewards, Great Careers) and align your application with their values.
- Prepare for interviews: Be ready to discuss how you handle complex claims, manage your workload, and deliver excellent customer service.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the salary range for an Auto Damage Adjuster at GEICO in Fairfax/Leesburg, VA?
- The salary range for an Auto Damage Adjuster at GEICO in Fairfax/Leesburg, VA is $36.63 - $57.49 per hour, which translates to approximately $73,800 - $115,000 annually. Please note that the final salary offered will depend on various factors including experience, education, and location.
- What are the minimum experience requirements for the Auto Damage Adjuster role at GEICO?
- GEICO requires a minimum of 12 months of Auto Damage experience for this role. You should also have a demonstrated track record of success in settling claims and providing excellent customer service.
- Does GEICO offer training or certification assistance for Auto Damage Adjusters?
- Yes, GEICO emphasizes career growth and offers industry-leading training, certification assistance, and mentorship programs as part of their 'Great Careers' pledge.
- What kind of work arrangement can I expect as an Auto Damage Adjuster at GEICO?
- The role may involve remote, field, or in-office work, offering flexibility. GEICO also provides workplace flexibility, including the GEICO Flex program, which allows employees to work from anywhere in the US for up to four weeks per year.
- What is the GEICO Pledge and how does it relate to the Auto Damage Adjuster role?
- The GEICO Pledge encompasses 'Great Company, Great Culture, Great Rewards, and Great Careers.' For an Auto Damage Adjuster, this means being part of a supportive company that values innovation, offers excellent benefits and career development opportunities, and fosters an inclusive work environment.
- What benefits does GEICO offer its employees?
- GEICO offers a comprehensive Total Rewards program including market-competitive compensation, a 401K with a 6% match, performance incentives, tuition assistance, mental healthcare, and fertility/adoption assistance.
- Do I need a valid driver's license for the Auto Damage Adjuster position?
- Yes, a valid driver's license is required. You must also meet GEICO's underwriting guidelines and be able to maintain applicable state and federal certifications and permits.
- Will GEICO sponsor an applicant for employment authorization for this Auto Damage Adjuster position?
- No, at this time, GEICO will not sponsor a new applicant for employment authorization for this position.