Services Specialist
@ GE Vernova

Hybrid
$81,450
Hybrid
Full Time
Posted 20 hours ago

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Job Details

Job Overview

The Services Specialist role at GE Vernova involves performing onsite installation, commissioning, and service maintenance support for GE Monitoring and Diagnostic products. The position requires delivering quality onsite and remote service support to address customer questions or concerns.

Essential Responsibilities

  • Perform installation and service work on transformer monitoring equipment
  • Manage installation projects in coordination with customer contacts and internal teams
  • Troubleshoot and fault find to Printed Circuit Board (PCB) level
  • Liaise with customers for job planning, execution, follow-up, and sales support
  • Ensure compliance with EHS regulations while conducting field work
  • Act as primary technical resource and lead on resolving engineering and product issues
  • Provide installation and service direction onsite and remotely
  • Submit timely and professional reports
  • Implement quality control requirements in line with Engineering and Product standards
  • Manage schedule details, project milestones, and manpower requirements

Additional Duties

Develop technical expertise, work with internal teams, and handle customer interactions directly. The role may require leading a junior team and solving issues using sound technical judgment.

Required Qualifications

  • Bachelor's degree or high school diploma/GED with 6+ years experience
  • Minimum 1 year experience in Services & On Site Services
  • Willingness and ability to travel

Desired Characteristics

  • Strong oral and written communication skills
  • Ability to document, plan, market, and execute programs

Compensation & Benefits

Base pay ranges between USD 72,400 and 90,500 annually, with overtime eligibility and geographic differentials. Comprehensive healthcare, retirement benefits, tuition assistance, and other employee benefits are provided.

Additional Information

This role is remote and GE Vernova is an Equal Opportunity Employer. Employment is contingent upon drug screening and legal authorization to work in the United States.

Key skills/competency

  • Installation
  • Commissioning
  • Service Maintenance
  • Troubleshooting
  • PCB Fault Finding
  • Project Management
  • Customer Liaison
  • EHS Compliance
  • Technical Reporting
  • Team Leadership
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How to Get Hired at GE Vernova

🎯 Tips for Getting Hired

  • Customize your resume: Highlight installation and troubleshooting skills.
  • Research GE Vernova: Understand their products and service approach.
  • Showcase technical expertise: Detail PCB fault finding and project management.
  • Prepare examples: Demonstrate past onsite support success.

📝 Interview Preparation Advice

Technical Preparation

Review transformer monitoring systems basics.
Practice PCB fault diagnosis techniques.
Study GE product manuals and schematics.
Prepare project management anecdotes.

Behavioral Questions

Describe a challenging customer interaction.
Explain teamwork during onsite projects.
Discuss handling tight deadlines.
Share an instance of conflict resolution.

Frequently Asked Questions