Field Service Engineer I - MRI and X-Ray
@ GE HealthCare

Hybrid
$70,000
Hybrid
Full Time
Posted 21 hours ago

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XXXXXXXXX XXXXXXXXX XXXXXXXXX****** @gehealthcare.com
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Job Details

Job Overview

The Field Service Engineer I - MRI and X-Ray will primarily service the Charlotte, NC area. You will perform on time and accurate Preventative Maintenance on MRI and X-Ray equipment while partnering with experienced field engineers to learn troubleshooting, repair and installation techniques.

Responsibilities

  • Complete on-time and accurate Preventative Maintenance, FMIs, and ISIs.
  • Assist experienced engineers with equipment installation and basic troubleshooting.
  • Communicate effectively with teammates and customers.
  • Keep accurate service logs and manage cycle times.
  • Engage in quality, EHS & compliance tasks and follow GE HealthCare guidelines.
  • Serve as part of the account community for key accounts and assist in sales opportunities.
  • Answer service calls independently within one year of employment.

Quality & Compliance

Follow the GEHC Quality Manual, Quality Management System, and applicable legal and regulatory requirements.

Required Qualifications

  • Associate's or Bachelor's degree in Engineering (or equivalent experience/military education).
  • Experience with Web applications and Microsoft suite.
  • Ability to pass background checks and drug screening.
  • Legal authorization to work in the U.S.

Physical & Work Requirements

  • Ability to lift, carry, push, pull up to 35 lbs.
  • Capability to bend, stoop, twist, climb, and stand for long periods.
  • Valid Driver's License required.
  • Availability for after hours or on-call schedule as needed.

Desired Qualifications

Experience with MRI and CT modalities and customer facing roles.

Additional Information

GE HealthCare offers relocation assistance, professional development, competitive compensation, and a supportive work environment. This remote role requires onsite visits at customer locations and occasional work from home. Preference is given to candidates residing in the Winston-Salem/Greensboro, NC area.

Key skills/competency

MRI, X-Ray, Preventative Maintenance, Troubleshooting, Installation, Customer Service, Equipment Repair, Field Service, Compliance, Engineering

How to Get Hired at GE HealthCare

🎯 Tips for Getting Hired

  • Customize your resume: Highlight technical and customer service skills.
  • Emphasize certifications: Include engineering or technical credentials.
  • Showcase experience: Focus on maintenance and troubleshooting capabilities.
  • Prepare for interviews: Practice technical and scenario-based questions.

📝 Interview Preparation Advice

Technical Preparation

Review MRI and X-Ray system manuals.
Practice preventative maintenance procedures.
Brush up on troubleshooting and diagnostic methods.
Familiarize with web applications and Microsoft suite.

Behavioral Questions

Describe teamwork during challenging maintenance tasks.
Explain handling on-call situations efficiently.
Discuss customer satisfaction improvement instances.
Share experience adapting to new protocols.

Frequently Asked Questions